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MP4 supported?

Explorer ,
Nov 02, 2009 Nov 02, 2009

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Has anyone had any experience with using video files in MP4 format in their help files? I'd like to use this format if possible to add some videos/tutorials to my help files due to its much smaller size. I've currently been tryig to add Captivate videos to the help files and these are quite large, which has caused the help file size to increase considerably.

On the other hand, if there's a way to use the Captivate videos in the help files w/o making the files so large, I'd be interested in any solutions for that as well.

Thanks in advance for any help you can give.

Best Regards,

Dave

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LEGEND ,
Nov 03, 2009 Nov 03, 2009

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Hi,

You can embed a load of files in your project, the users computer does need to have the correct programs/codecs to view them. To add a video file, add it as a baggage file. Then (in rh7 anyway) click Insert, HTML, Advanced, ActiveX Control. Then pick the element you want, probably Windows Media Player. The control is added to your topic. Double click to set the video file and the properties of the control. When you click Add, you can set a number of controls and a value for the control.

Greet,

Willam

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Guest
Jan 04, 2012 Jan 04, 2012

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Hi Willam - This is promising information to a novice like me.  I still need the next step: associating the video in baggage files with the active X control. 

I don't see where to associate the appropriate media along with the video controller.  I chose Apple QuickTime Control 2.0. This is what I see when I click the Active X Control in my topic. My video file is called, demo1.m4v

activeX.png

Much appreciated!   I will test the m4v format.

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LEGEND ,
Jan 04, 2012 Jan 04, 2012

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Hi,

You're going to have quite a few of those. You can also directly add the code in HTML mode to your topic. The following two sites have good example code that you can use. Just rename the video file to play:

Greet,

Willam

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