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No Flash Audio

New Here ,
Jan 06, 2012 Jan 06, 2012

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Hello,

       I have zero flash audio on all software. I am sure this issue is seen quite a bit. But I can assure you, I have scoured the internet for weeks and tried every single solution I have come across. I still have yet to resolve it. The closest guess I can make, is there is a corrupted file somewhere (i have replaced the ones i know of) that is causing this.

I can tell you it is not a browser issue, as I have a .swf on my desktop that also has zero audio when opened. I have tried the registry fix, using CCleaner, reinstalling audio drivers, trying a completely different audio device, reinstalling flash completely from both Windows and Chrome/Firefox/IE, etc....

Here are some specs:

Windows XP SP 3

Gigabyte GA-MA790GP-DS4H Motherboard

AMD Athlon 64 X2 6400+

Turtle Beach RIVIERA 5.1 Channels PCI Interface Sound Card (C-Media CMI8739 Codec)

Is there a listing somewhere that lists files Adobe flash uses for playback? Perhaps the installer is not overwriting them. Any help is appreciated.

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LEGEND ,
Jan 06, 2012 Jan 06, 2012

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New Here ,
Jan 06, 2012 Jan 06, 2012

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thank you for the reply!

i followed your link's instructions exactly. unfortunately, this did not resolve the issue. would you happen to have any other ideas?

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LEGEND ,
Jan 07, 2012 Jan 07, 2012

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Re-reading your original post I realize that you have no sound at all, not only in Flash Player - correct?

Check if sound is muted in the sound control console.

Check if your computer has a hardware volume control.

Or maybe something has become loose inside the computer?

These are all ideas from checking old no-audio posts.

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New Here ,
Jan 07, 2012 Jan 07, 2012

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No, I have audio in everything else! I can watch .avi and .flv, I can listen to .mp3.....only .swf has no audio. in a browser, OR locally.

thanks for replying again!

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New Here ,
Jan 07, 2012 Jan 07, 2012

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also, i should add that flash plays VIDEO just fine...AUDIO is missing. been this way for weeks now

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Guest
Jan 08, 2012 Jan 08, 2012

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Go to Start, then Run, type: DXDIAG and click OK. Then run all the tests to check for problems.

Use Gspot (v2.70a) to check the .swf file to determine any issues with it. It's a standalone app which means you don't have to install it. Download from here: http://www.headbands.com/gspot/v26x/index.htm

Click the button at the top shown by the arrow in the first screenshot and then navigate to the file location. In the next screenshot, click the button (#1) shown at the bottom to get an analysis. Then click button #2 which appears underneath to see if the file with play. You can also hover the mouse over the results in the analysis to get more info.

gspot.PNG

gspot2.PNG

gspot3.PNG

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New Here ,
Jan 08, 2012 Jan 08, 2012

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thanks for the reply Xircal. after following your instructions exactly, DXDIAG reported zero issues (tested everything). GSpot 2.70 reported no issues with any .swf files i threw at it. Thanks for trying though!

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New Here ,
Jan 10, 2012 Jan 10, 2012

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so, i guess this one truly is an unsolvable mystery

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Community Beginner ,
Jan 21, 2012 Jan 21, 2012

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Do not worry Banditzz, I am having exactly the same problem right now, it just struck me last night.

I have searched high and low for a solution to this problem without success.  Have you found others with this problem?

I have a friend that should be helping me this monday, Ill post here if i find a solution.

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New Here ,
Apr 05, 2012 Apr 05, 2012

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hey Diablos

i havent really met anyone else with the same issue, no.

if your friend isnt able to help, maybe we could post some pc stats/specs and compare...are you on XP?

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Adobe Employee ,
Apr 05, 2012 Apr 05, 2012

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Could one of you guys (or both) open a new bug on this over at bugbase.adobe.com?  Please include a copy of your dxdiag report, browser/flash player versions, and an approximate time when this started occurring.  I'd also recommend adding a link to this thread in the bug report and posting back here with the bug's url.

Thanks,

Chris

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New Here ,
Apr 05, 2012 Apr 05, 2012

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LATEST

chris: thanks for looking. here is the link to the bug report:

https://bugbase.adobe.com/index.cfm?event=bug&id=3159024

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