• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Flash player is not being recognized by any of the sites I use.

New Here ,
Jan 02, 2012 Jan 02, 2012

Copy link to clipboard

Copied

I have installed the most recent version of Flash Player (11.1.102.55) and according to my computer it has been installed properly and is enabled.  However, whenever I try to use a site that requires Flash Player I'm not allowed to use the site.  I'm told that I must install Flash Player in order to continue (these are sites I've used in the past with no problem).  I've gone in and made suer the security settings are OK as per many troubleshooting tutorials I've found but to no avail.  (Examples of sites I'm barred from using would be Picnik and Photobucket.)

I'm using IE8 on a 32-bit Operating System with WIndows Vista.  Am I missing something?

Can anyone help me?

Views

5.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 03, 2012 Jan 03, 2012

Copy link to clipboard

Copied

Hello,

On IE8, click on Tool -> Manage Add-ons

Make sure "Shockwave Flash Object" is Enable

Hope it helps, else try a different browser like Google Chrome.

Thanks

Vikram

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2012 Jan 03, 2012

Copy link to clipboard

Copied

As I said in my request for help, been there done that.  I've checked many times and Shockwave Flash Object is indeed enabled (on both IE8 and Chrome, it didn't matter which browser I used).

Any more ideas anyone?  Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 03, 2012 Jan 03, 2012

Copy link to clipboard

Copied

I've gone in and made suer the security settings are OK as per many troubleshooting tutorials I've found but to no avail.

What is the security setting that you have found?

I'm using IE8 on a 32-bit Operating System with WIndows Vista.

?????  Are you using a 32-bit I.E.8 on a 32-bit Windows Vista??

Google embeds Flash Player into Chrome and does their own update of Flash Player.  How did you know to update the ActiveX Flash Player(Internet Explorer) at the same time as the embedded Flash Player?

What Flash Player version number does this site find?  http://kb2.adobe.com/cps/155/tn_15507.html

What files are in folder Windows\System32\Macromed\Flash ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2012 Jan 03, 2012

Copy link to clipboard

Copied

I figured it out.  All I had to do was disable ActiveX Filtering (I actually have IE 9, not IE8 as I previously thought). 

 

Thanks.

 

From: Carl E. Myers Jr. <forums@adobe.com>

To: phoomps <kmoms3@yahoo.com>

Sent: Tuesday, January 3, 2012 8:35 PM

Subject: Flash player is not being recognized by any of the sites I use.

Re: Flash player is not being recognized by any of the sites I use. created by Carl E. Myers Jr. in Installing Flash Player - View the full discussion

I've gone in and made suer the security settings are OK as per many troubleshooting tutorials I've found but to no avail.

 

What is the security setting that you have found?

 

I'm using IE8 on a 32-bit Operating System with WIndows Vista.

 

?????  Are you using a 32-bit I.E.8 on a 32-bit Windows Vista??

 

Google embeds Flash Player into Chrome and does their own update of Flash Player.  How did you know to update the ActiveX Flash Player(Internet Explorer) at the same time as the embedded Flash Player?

 

What Flash Player version number does this site find?  http://kb2.adobe.com/cps/155/tn_15507.html

 

What files are in folder Windows\System32\Macromed\Flash ?

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Installing Flash Player by email or at Adobe Forums

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

I am on a 64 bit  win 7 machine with firefox and I get the same issue...so far no solution I have found.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

To assist us in quickly understanding your problem, please follow these guidelines when posting:

  • Specify your operating system (including 32bit or 64bit edition) 
  • Specify your web browser and version (including 32bit or 64bit edition) 
  • Specify your Flash Player version 
  • Give us a brief explanation of the problem, please include any information you feel is important 
  • Please do not use existing topics to append questions that are entirely different from the original topic. When in doubt create a new topic.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

I have this version of the flash drive installed 11.1.102.55

I am using windows 7 on a 64 biit machine with firefox (latest version)

I get a demand that I update the player whenever i arrive at a site that needs it, like ABC television.

or I get a black screen

http://abc.go.com/watch/revenge/SH55126554/VD55160827/duress

In addition, when I go to start>all programs>

There is no sign of a flash player but a plugin appears that says "adobe flash player 11 plugin 64 bit" when I go to the list of programs found in the control panel

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

What files are in folder Windows\SysWOW64\Macromed\Flash ?

Go to this site: http://www.adobe.com/software/flash/about/

What message is in the Version Information box?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

11.1.102.55

I cannot find the folder on my computer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

Click Start, type System Information, click System Information.

What is your System Type?

What files are in folder Windows\System32\Macromed\Flash ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

system type X64based -PC

I cannot find folder windows\systems32\macromed\flash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

Click Start, type Windows Explorer, click Windows Explorer, expand Computer, expand C: drive, expand Windows, expand SysWOW64, expand Macromed, click Flash.

What files are in Flash folder?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

flash player trust

flash11e.ocx

flashinstall.log

flashplayer.xpt

flashutil11e_plugin.exe

npswf32.dll

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

http://kb2.adobe.com/cps/155/tn_15507.html

Can you see the moving ball in 1. ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

yes

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

Flash Player is installed and working.

What is your anti-virus program?

Do you use an ad blocker?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

bitdefender 2012 and adblock for popups.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

Disable adblock and see if ABC television works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

That did it...thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

spoke too soon...it fixed ABC BUT other sites are still demanding flash player updates and refusing to work so, even with adblocker completely removed, I cannot use the flash player as I used to.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 10, 2012 Jan 10, 2012

Copy link to clipboard

Copied

What sites?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 11, 2012 Jan 11, 2012

Copy link to clipboard

Copied

Am I to repair this site by site?  Here is a porn site that demands an update

[link removed]

This topic is now closed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 11, 2012 Jan 11, 2012

Copy link to clipboard

Copied

Carl, I think I know what is going on..If I use Bing for browsing it seems

to shift me from firefox to internet explorer and all sites using a flash

player come back with the demand for an update. If I use firefox exclusivly

and go to the same site, I do not get the demand for an update...The answer

seems to be to stay away from Bing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 11, 2012 Jan 11, 2012

Copy link to clipboard

Copied

LATEST

That makes sense since Internet Explorer does not use a plug in Flash Player but an ActiveX add-on, which is not currently installed on your system.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines