10 Replies Latest reply: Sep 8, 2012 6:40 PM by David Burkhart RSS

    AdobeOwl.dll_unloaded - help needed

    Antons Zotovs Community Member

      Good day,


      Please help me with this trouble.

      Every time i closing Illustrator - "Adobe Illustrator has stopped working" window appears. Even if i`m open clean program without .ai files opened.


      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    Illustrator.exe

        Application Version:

        Application Timestamp:    4d76c9e3

        Fault Module Name:    AdobeOwl.dll_unloaded

        Fault Module Version:

        Fault Module Timestamp:    4b958fed

        Exception Code:    c0000005

        Exception Offset:    65eafe38

        OS Version:    6.1.7601.

        Locale ID:    1062

        Additional Information 1:    eb56

        Additional Information 2:    eb560e275e2518a1db46730ab345ee3d

        Additional Information 3:    ea56

        Additional Information 4:    ea56aa1750ded93797ae75a016730e1f


      My system:

      Windows 7-64 bit.

      24Gb DDR3


      Adobe Illustrator version CS5.1 (15.1.0) is a part of Adobe Production Premium CS5.5


      Help, please!


      BR, Antons