I have been working for several days in attempt to configure a Captivate 5.5 project to function correctly as SCORM 1.2 content deliverable from an LMS; this should not be a difficult task! Configuring the SCORM 1.2 report settings for content with a scored assessment is not rocket science.
-developed a scored assessment
-define a pass/fail threshold for the assessment (completion requirements are simple, learner meets or exceeds threshold or not)
-select pass/fail (pass/fail is for scored assessments, incomplete/complete is for % of pages viewed by learner; i.e. no assessment)
-select quiz results only
-report score (which obviously should include the learners pass or fail status)
In the event there was a misunderstanding to the completion requirements for my content: complete assessment, meet or exceed threshold to obtain a pass status otherwise it’s a failed attempt. For the life of me I can’t understand why the Captivate 5.5 SCO issues a “Failed” status after initializing the API. Obviously at this point in the course the completion requirements, completing the assessment, have not been met by the learner!
Information copied from the ADL SCORM 1.2 Conformance Requirements document:
When setting (writing) the cmi.core.lesson_status element, the SCO shall set the value according to the following:
“incomplete” – This value is used when the SCO is taken for no-credit or credit, when the SCO is exited prematurely (before a passed/failed/completed status can be determined).
I’ve tweaked the settings to the point where I can get the SCO to send an incomplete status after the API has been initialized. In addition I can access the assessment, pass it and receive a passing transcript. I can also access the assessment, fail it and receive a failed transcript. However, if I view just a few pages and exit I receive a failed transcript. Again, how can a completion status, fail, be sent by the SCO when the completion requirements have not been met? (refer back to the ADL comformance requirement above) It’s worthy to note bookmarks are recorded in my transcript…but what good are bookmarks if you have a failed transcript? A failed attempt is a valid completion. For certifications purposes our transcripts are locked once they’ve obtained a valid completion; i.e. pass, fail or complete.
Here is a valid scenario:
A 2 hour course has been developed for corporate. Every employee in the company must complete the course by passing the assessment. If any employee fails the course twice they must travel to corporate head quarters for a 3 day ILT training and coaching session. The employee logs into the LMS, launches the course and midway through the course the employee’s boss calls. The boss wants the employee in his office to discuss an issue with a customer. No problem right? The course utilizes bookmarks so at a later time the employee can re-launch and continue on where he left off. The employee exits the course, meets with the boss and returns to his desk. He logs back into the LMS, accesses his learning plan to discover there is a failed transcript for the corporate course rather than an incomplete transcript. Once again the employee’s boss calls and this time he is upset. Why? The LMS generated an email and sent it to the boss informing him the employee now has one failed attempt at completing the corporate course. One more failed attempt and the employee will have an expensive 3 day trip to corporate head quarters!
The observed functionality of Captivate content not compiling with the SCORM standard is unacceptable!!