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How do you scale captivate file in Robo 9 to fit the screen?

New Here ,
Jan 13, 2012 Jan 13, 2012

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I was able to successfully import a Captivate Demo into Robo Help 9.  However, when you open it, it is larger then the screen, and when I attempt to resize it actually crops the screen, and I lose valuable information.  How do you have the captivate demo scale to fit the open window?

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LEGEND ,
Jan 13, 2012 Jan 13, 2012

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Welcome to our community

Perhaps yoy are unaware of this, but before you record a Captivate demo, you really should take some time and specifically and carefully select the outpuWhen you record a Captivate demo, you should have determined the exact size you wanted your end user to view the movie at so it comfortably fits within their available screen space. There is a reason behind this. The reason is that Captivate produces a raster based SWF file. By that, I mean that the SWF is presenting a series of bitmapped images.

ANY time you produce bitmapped images, you want to avoid scaling if at all possible. This is because the quality will suffer if they are scaled at all. The degree to which things suffer is totally dependent upon how much scaling is occurring. This is precisely the reason you don't see a "Full Screen" option in the Captivate plaback bar.

Soooo, assuming you are willing to live with whatever happens visually, you should be able to amend the code used to present the Captivate in the page. Basically it will be listing pixel dimensions. And you can try substituting 100% instead. Once you do this, it should then scale to fit whatever the largest dimension is. If the demo is wider than it is tall, it will typically scale and present appearing letterboxed. (blank areas above and below the movie) And if it's taller than wide, it will present pillarboxed (blank areas on either side)

Cheers... Rick

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New Here ,
Jan 13, 2012 Jan 13, 2012

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Would I do this in Robo or Captivate?

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LEGEND ,
Jan 13, 2012 Jan 13, 2012

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Hello again

The answer to that is to has how long a piece of tape is?

The answer, of course, is "it depends".

What this depends on is exactly how you inserted the Captivate. There are a few different ways to do it here.

When you publish Captivate as SWF, you typically also receive an HTML page, JavaScript file and possibly other files. So one way to use this in RoboHelp is by importing the Captivate HTML file as a topic in RoboHelp. And if you worked that way, you change the HTML page Captivate created. You may choose to do this before or after you import into RoboHelp.

If you instead clicked Insert > Captivate Demo and browsed to the SWF, you basically allowed RoboHelp to insert similar code into an existing RoboHelp topic. And in this case you would change the HTML page in RoboHelp.

Does this make sense? Hope so... Rick

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New Here ,
Jan 13, 2012 Jan 13, 2012

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Thank you ever so much!!!

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