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1. Re: Content viewer -- archive or shred?
landrvr1 Jan 18, 2012 10:20 AM (in response to buglegirl101)1 person found this helpfulHmm. In the same acrobat.com account, have you tried to create a quick 'dummy' folio (just a simple one pager) that would at least confirm if you've got access to the account from the viewer? Upload that new dummy folio, then Sign In again in the Content Viewer. If that dummy isn't showing up, something's wrong and it's probably not the Content Viewer.
Another test? Create a brand NEW acrobat.com account and upload the dummy or first page of your other folio that new account. Sign in to the Content Viewer. If you see your folio.....
After that, I'd hit that UNSHARE choice as fast as lightning (blue lightning!). I found the whole share/unshare very goofy.
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2. Re: Content viewer -- archive or shred?
landrvr1 Jan 18, 2012 10:21 AM (in response to landrvr1)I actually think there should be another button called KILL THIS FOLIO FOREVER. When someone archives, but then logs back into the same account, they are always prompted to download the folio they just deleted. Grr.
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3. Re: Content viewer -- archive or shred?
buglegirl101 Jan 18, 2012 10:41 AM (in response to landrvr1)I'll do that right now-- and let you know-- meantime THANKS!
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4. Re: Content viewer -- archive or shred?
BobLevine Jan 18, 2012 10:43 AM (in response to buglegirl101)I’ve used the archive button on several occasions to force the full folio to download again.
Bob
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5. Re: Content viewer -- archive or shred?
Bob Bringhurst - AdobeJan 18, 2012 10:46 AM (in response to BobLevine)
Right, after you Archive, the Archive button should turn into a Download button, and you can just download the folio again. Are you signed in to the Adobe Content Viewer with the same account that you're using in the Folio Builder panel? Did you archive a folio that someone shared with you?
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6. Re: Content viewer -- archive or shred?
buglegirl101 Feb 18, 2012 8:33 AM (in response to buglegirl101)Thanks to you all! Just to update, I started over. Deleted the online original and just started over. No worries. I learn from everything I do right or wrong! I always appreciate the online advice.
Thanks again!
nancy