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How can I send an online pdf by email (complete form)

New Here ,
Jan 22, 2012 Jan 22, 2012

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Hi experts,

prior to acrobat X and windows7 it was possible to add a submit button enable additional rights for adobe reader and the form would be attached to an email and sent to the recipient.

This doesn't seem to work in windows7 environments any more.

I have followed all tutorials and tips but nothing seem to work

I have tried to use javascript instead according to the following maildoc tutorial

http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/wwhelp/wwhimpl/common/html/wwhelp.htm?...

Even if I use the simple example in the tutorial

this.mailDoc(true);

this.mailDoc({

        bUI: false,

         cTo: "myemail@gmail.com",

         cSubject: "The Latest News",

         cMsg: "A.P., attached is my latest news story in PDF."

    });

it won't work.

I have tried thunderbird and live email as default clients, the result is the same:

In chrome => an empty email opens

in firefox => the attachment is included but no email recipient or subject line

in internet explorer => same, attachment is included but no emeil recipient or subject line

In the preferences I have enabled menu items Javascript execution privileges just in case this was an issue but to no avail.

Isn't sending a complete form by email an option anymore?

I need this feature.

Thanks in advance for any helpl.

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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HI,

you didn't read this page carefully, since it also gives the answer:

"Beginning with Acrobat 7.0, the code below would have to be executed in a privileged context if thebUI parameter (set to false) is to be honored."

==> http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/wwhelp/wwhimpl/common/html/wwhelp.htm?...

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New Here ,
Jan 22, 2012 Jan 22, 2012

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Hi thanks for your reply. I did read this passage and as I posted above I have enabled the javascript execution privileges but unfortunately to no avail.

If I use the normal submit by email button method I am getting an error message that one of the recipient's email addresses can't be resolved (no matter what email I am using). This does not happen in Windows XP so it is most likely windows 7 related (and it is not only on my PC so it doesn't seem to be a problem of a specific PC configuration)

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New Here ,
Jan 22, 2012 Jan 22, 2012

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The problem seems to be with Acrobat Reader. I found this thread describing exactly the same problem with a form created in another program but sent with Acrobat Reader. If the form is sent with another pdf Reader it is reported to work fine:

http://community.nitropdf.com/nitropdf/topics/e_mail_adress_correct_but_nitro_pdf_does_not_send

My form is created with Acrobat X ... but it can't be sent by email using Acrobat Reader

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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I have enabled the javascript execution privileges but unfortunately to no avail.

Privileged context is something more elaborate than a single checkbox in Preferences:

http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/JS_API_AcroJSPreface.87.6.html

and

http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/JS_API_AcroJS.88.167.html

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New Here ,
Jan 22, 2012 Jan 22, 2012

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Hmm ... what do you mean with "more elaborated". The page you are quoting says

Beginning with Acrobat 7.0, execution of JavaScript through a menu event is no longer privileged. You can execute security-restricted methods through menu events in one of the following ways:   

By opening the JavaScript category of the Acrobat preferences and checking the item named “Enable Menu Items JavaScript Execution Privileges”.


This is exactly what I have done. What else do you think needs to be considered? And why is it working in windows xp but not in windows7?

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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This only applies when you're executing the code "through menu events" (ie: through a menu item added by a folder-level script to the GUI of Acrobat, either by using app.addMenuItem() or app.addToolButton()), and you are executing it from a document-level script, which is not the same at all.

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LEGEND ,
Jan 22, 2012 Jan 22, 2012

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With Acrobat/Reader 10.1.1. update, Adobe has changed the location where trusted functions are located. There is a folder for Adobe products for scripts that requires special privileges.

User JavaScript Changes for 10.1.1 (Acrobat | Reader)

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New Here ,
Jan 22, 2012 Jan 22, 2012

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Thanks for your reply. I am not a programmer but have bought a several hundred dollor program because I want to create interactive web forms.

Actually I didn't want to use javascript in the first place but an action button.

According to the Acrobat Website this should be an option

http://help.adobe.com/en_US/acrobat/pro/using/WSBB6EF75F-BC3D-4094-B787-FB76DAE1EBDC.w.html

However, it doesn't work in Windows 7


In order to find another solution I have used the adobe example javascript and I am struggeling for days to get it work.

Where can I find a tutorial that doesn't require advanced programmer skills in order to use the program?

A sample file and a short note if some preferences of the program should be changed.

Thanks in advance for any help on this.

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New Here ,
Jan 22, 2012 Jan 22, 2012

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With Acrobat/Reader 10.1.1. update, Adobe has changed the location where trusted functions are located. There is a folder for Adobe products for scripts that requires special privileges.

User JavaScript Changes for 10.1.1 (Acrobat | Reader)

The link refers to files and folders on the local PC. What I want to achieve is sending a webform (in the internet) by email. I don't think that these changes where Adobat has placed any files on the PC make a difference to webforms. I can change the files on my local PC but not on the PCs of the people who are supposed to fill in the form. I have installed a fresh Acrobat X and there are no old folders from which I could move any previously used javascripts.

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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It has nothing to do with your version of Windows. Bottom line is this: you

don't need any scripts.

Just add a button with the "Submit a form" action, and as the URL you can

use this syntax:

mailto:me@server.com?subject=subject line&body=this is some text

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New Here ,
Jan 22, 2012 Jan 22, 2012

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Thanks for your reply. But this is what I tried at the first place.

If I do so it won't work if I open the form on a windows 7 machine. Then I will get the error message that "one of the recipients email addesses can't be resolved" (advanced adobe reader options are enabled).

It does work if I open the webform on a windows XP machine.

(same error as described here by another person http://community.nitropdf.com/nitropdf/topics/e_mail_adress_correct_but_nitro_pdf_does_not_send when the form is opened with acrobat reader)

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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Sounds like the email address you're using is not valid. Could you post the

entire string you entered into the URL field?

Also, what's the default email client on both machines?

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New Here ,
Jan 22, 2012 Jan 22, 2012

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I tried several email addresses and added nothing more but mailto:myname@gmx.net

(I tried some other mails too no special characters involved)

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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And the email clients?

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New Here ,
Jan 22, 2012 Jan 22, 2012

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First I set thunderbird as default email program. Then I tried live mail but the same result.

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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Could be an issue with the MAPI setting of these applications.

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New Here ,
Jan 22, 2012 Jan 22, 2012

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On the xp machine the form will open with outlook express even though default email is thunderbird. This is why I installed and tried to get it to work with live mail. But it didn't make a difference.

It's not only at my windows 7 machine but others can't send the form too with windows 7.

I am wondering ... is there anybody who has a webform where send by email works on windows 7?

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Community Expert ,
Jan 22, 2012 Jan 22, 2012

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Have a look at this page to make sure your Thunderbird is MAPI-compliant:

http://kb.mozillazine.org/Default_mail_client

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New Here ,
Jan 22, 2012 Jan 22, 2012

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Thank you so much for taking the time to investigate this issue. I have checked thunderbird settings according to the referenced page and thunderbird is set up correctly as default mail client.

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New Here ,
Jan 22, 2012 Jan 22, 2012

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I have uploaded a test-webform. May I ask those who are reading this to test if you are able to send it with Acrobat Reader (not Acrobat Pro) (especially if you are on a windows 7 machine)?

According to my tests it works fine on windows XP and Linux but always fails in windows 7

http://killerthemes.de/form/webform.pdf

Thank you in advance!

p.s. the send button is a simple action button submit form with a mailto:myemail@example.com and extended reader functions enabled.

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New Here ,
Jan 23, 2012 Jan 23, 2012

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Anybody with windows 7 who can confirm receiving an error message?

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New Here ,
Jan 23, 2012 Jan 23, 2012

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@try67...I am waiting for my Adobe Acrobat X Pro to arrive...Will I be able to create a fillable form and export it to Constant contact? Thanks

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Community Expert ,
Jan 23, 2012 Jan 23, 2012

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I don't know what "Constant contact" means...

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New Here ,
Jan 23, 2012 Jan 23, 2012

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It's an online email service

ConstantContact.com

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