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Robohelp has encountered an error and must close

Guest
Jan 23, 2012 Jan 23, 2012

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I've been working on this project for about a month and I just started receiving this message. Now I can't even save without generating this error. I'm sure there are some files it can't find. I made changes to the file structure when I first began (I took this over from a prior user) and I believe I've done some sort of damage. I change the order of the folders back to their original layout but that apparently did little good.

A clue: I have two topics with the red X next to them that are duplicates (in name) of two current topics. When I try to delete an Xed out (old) version I get the " . . . has encountered an error . . " message. This wasn't always the case, however. When I first noticed them last week and was able to delete. They're back and causing trouble.

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correct answers 1 Correct answer

Deleted User
Jan 24, 2012 Jan 24, 2012

So far, so good. The red-X topics did not show up when I opened the project and I’m able to make changes and save. I had made changes to the project structure in Windows Explorer.

You saved my bacon again, Mr. Grainge. Thanks!

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Community Expert ,
Jan 24, 2012 Jan 24, 2012

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Did you make the changes in Windows Explorer (bad) or Project Manager (good)?

Try deleting the project's CPD file using Windows Explorer and then re-opening the project.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Guest
Jan 24, 2012 Jan 24, 2012

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So far, so good. The red-X topics did not show up when I opened the project and I’m able to make changes and save. I had made changes to the project structure in Windows Explorer.

You saved my bacon again, Mr. Grainge. Thanks!

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