Copy link to clipboard
Copied
I'm having the same problem on mac osx lion:
I downloaded adobe download manager
I installed adobe download manager
I launche adobe download manager
No features of adobe download manager are functional. I get a welcome screen that asked me to sign in, yet the sign in link and the help link in the upper right hand corner are not responsive.
I cannot quit the application.
I must force quite to exit the application.
I have reinstalled twice, including downloading the software a second time.
I think you folks have a bad build of the ada.
Copy link to clipboard
Copied
Branched this to a new discussion as this is not related to the Adobe Download Assistant and a blue screen in Windows.
Gregoryhel which Mac are you using? There has been reports of users turning off the Automatic Graphic Switching option in the Energy Saver preference pane to allow AIR applications to function. This would include the Adobe Download Assistant.
Copy link to clipboard
Copied
I am using an i7 macbook pro from early 2011. I have tweetdeck (an air app) working just fine. but I will give that a shot.
UPDATE: in system preferences >> Energy Saver, there is no "automatic graphic switching" option to turn off.
Copy link to clipboard
Copied
My understanding is the most recent Tweetdeck no longer utilizes Adobe AIR. From the time period you purchased your Mac it probably is the Graphic Display switching issue. Just in case though you might also want to try the steps listed in Troubleshoot AIR installation | Mac OS. Feel free to respond to this thread if you have any questions about the listed steps.
Copy link to clipboard
Copied
I installed http://codykrieger.com/gfxCardStatus and disabled graphics switching and the adobe download assistant still did not function.
One would think that a software company such as adobe would make an application that does not require a large segment of users to go in and fiddle with settings just so that they can download a trial version of adobe software. This is really lame.
Copy link to clipboard
Copied
Gregoryhel that is odd that you did not see the option in your Energy Preferences and had to use a third-party utility to affect the change. Do you have the option under Graphics of Better Performance or More Battery Life then?
We are currently working closely with Apple to rectify the issue.