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1. Re: Failed to load the folio
Bob Bringhurst - Adobe Jan 25, 2012 10:55 AM (in response to dpsCygnus)My guess is that you have the right version of the viewer but there's something wrong with your MSO. Try creating a simple MSO and turning on swipe. If that works, you know the viewer is fine. Let me know if it doesn't work.
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2. Re: Failed to load the folio
dpsCygnus Jan 25, 2012 12:49 PM (in response to Bob Bringhurst - Adobe)Hi Bob,
I did have the wrong viewer (see attached).
Don't know why it didn't get updated with the new tools, but my coworker's got updated just fine (same procedure).
My solution was to just copy the newer version from her computer to mine and all is working fine now.
Just thought I let you know in case someone else has same problem.
thanks,
Dave
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3. Re: Failed to load the folio
Bob Bringhurst - Adobe Jan 25, 2012 12:56 PM (in response to dpsCygnus)Glad you figured it out. Next time, if you're not able to copy the Adobe Content Viewer from another computer, you can delete (Mac - Applications > Adobe) or uninstall (Windows) the viewer before installing the Folio Producer tools. If the new viewer still doesn't install, you can install it manually by drilling down in the installer files. On a Mac, it's AdobeDigitalPublishing-mul > payloads > AdobeContentViewer-mul > AdobeContentViewer.air.





