Copy link to clipboard
Copied
Why are they separate? I like the enhanced features of WebHelp Pro, but I lose other new and GREAT features of WebHelp.
I use the WebHelp Pro layout for the customization features like:
I would like to also use WebHelp (not Pro) features like:
Am I missing something here?
Thanks,
Shelley
Copy link to clipboard
Copied
Yup!
You've fallen into the misimpression that "Pro" SSL layouts have something "better" or "enhanced" to them - they don't. They're expressly designed to work with features that are present in a product called RoboHelp Server. They shouldn't be used if you don't have that installed on your server where you serve up help pages. See articles by John Daigle and Colum McAndrew out there explaining how RH Server works.
Copy link to clipboard
Copied
Hi, Shelley. Many of the items you would like accomplished can be done with both SSL layouts. However, before I try to explain, you need to let me know if you have purchased and installed Adobe RoboHelp *Server* 9?
The reason Jeff mentioned this, and I need to know, is that the WebHelp Pro layout is ONLY appropriate if you are publishing to the RoboHelp Server.
Otherwise, if you are publishing to a conventional web server that doesn't have the RoboHelp Server application installed, then WebHelp NOT WebHelp Pro is the proper layout.
Let me know and I'll try to fill in the blanks for you.
Thanks!
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
Copy link to clipboard
Copied
Hi John,
Thanks for your quick response. No, I do not currently have RH Server installed, though I have dabbled with it and RoboSource in the past. I have not fully learned what/how to use RH and how it may benefit me. Currently, all of our RH output is hosted on a website. Once I generate the output, we just uploaded it to a url that our company hosts via the FireFTP add-on in FireFox. I realize this means that we aren't using RH/RH Server to our fully advantage, I just haven't had time or reason enough to learn what it is and how to use it.
I had not realized that the Pro output was intended for use with RH Server. I just discovered they each had slightly different features and went with the one that best suits my needs.
I'm very interested in your help.
Thanks,
Shelley
Copy link to clipboard
Copied
Hi Shelley
Sounds like you could really use a bit of RoboHelp training. I say that because you are unaware of why you would need RoboHelp Server, unaware that the "Pro" outputs are intended for use only with that output and the grand daddy of them all: unaware that most (if not all) of the features you cited are simple to achieve with the standard WebHelp output if you only know what and where to tweak things.
John and I are both Adobe certified instructors. Additionally, there are books on RoboHelp you may purchase that will help you learn how to effectively learn these features.
Cheers... Rick
Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! |
Copy link to clipboard
Copied
Rick,
Books? Really?
Granted there is always more to learn.
Could you please point me to specific sources of the "tweaks" that explain how to address the "Grand Daddy of the all" using the standard WebHelp output?
I, like so many others, am self taught, so yes there are gaps in my knowledge and experience, hence the reason I'm posting questions on this forum. Until now, my journey from RH5 to RH9 over the last 5 years has not led me to RoboHelp Server. Shocking, but true.
I am currently reading the articles mentioned in Jeff Coatsworth's reply above along with other research on RH Server to further my knowledge.
Any specific solutions to the 3 issues listed is much appreciated.
Shelley
Copy link to clipboard
Copied
Hi Shelley
Sounds like you are using RoboHelp 9? I say that because some of these features are likely buried and a bit on the undiscoverable side.
When you edit the properties of your Single Source Layout recipe for WebHelp, look at the Content Categories link. Expand that. Inside should be the default category and when you click that you should see a plethora of different options appear. (Build tags, ability to choose TOC, etc.)
Cheers... Rick
Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! |
Copy link to clipboard
Copied
Rick,
Yes, I am using RH9.
Thanks for redirecting me to the Content Categories page. I had spent quite a bit of time there a few months ago figuring out what categories are and how to manipulate them to subdivide the content using multiple TOC files. I only went to that screen to select the required TOC file for the category I was creating. Since my focus and concentration was on the categories, I overlooked or forgot about the lower half of the second screen where the features I was looking for are located.
That specific information is what I needed.
Thanks,
Shelley