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1. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
nealeh Jan 21, 2012 5:29 AM (in response to 90Nigel)Please post a screenshot of that GSpot analysis. If not already done you should also install the latest drivers for your sound card and install the latest version of QuickTime.
Cheers,
--
Neale
Insanity is hereditary, you get it from your children -
2. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Jan 21, 2012 7:46 AM (in response to 90Nigel)Welcome to the forum.
Which MJPEG CODEC did you install - the one that came with your Oly?
The reason that I ask is that many camera mfgrs. are now really tweaking the older MJPEG CODEC to suit their purposes. Once, one could just install the Morgan, or MainConcept MJPEG CODEC, and all would be fine. However, that is not always the case nowadays, as each camera mfgr. is doing their own version of MJPEG, and the material that their cameras produce, need that particular one, to be editable. This ARTICLE goes into more detail.
Good luck,
Hunt
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3. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Jan 22, 2012 12:05 PM (in response to 90Nigel)Thanks for your responses.
I made sure that I had the latest soundcard drivers and it was the latest version of Quicktime, as I've only just put it on.
The MJPEG was just one that I found by searching (can't remember where it was from) and I also put VLC media player on. Since I posted the original question I've now put the Olympus Camera software on, which I hadn't done previously. That now enables me to bring the video clips and store them off the camera. I can then export them and turn them into .wmv files which then seem to work in Premiere Elements 9, so it now seems to work (but in a round about way).
Thanks
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4. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Jan 22, 2012 12:11 PM (in response to 90Nigel)Unless the Oly version of the MJPEG CODEC is not compatible with PrE (that can happen, and not just with the MJPEG CODEC), you should not need to convert the footage to WMV. Still, that will depend on exact tweaking of the MJPEG CODEC by Oly.
As for VLC Player (and MediaPlayer Classic HC, and probably for others, like GOM Player, as well), those players contain their own set of CODEC's, though mostly for playback.
As mentioned in that CODEC article, linked above, there are basically 3 uses for a CODEC:
- Used for playback - the vast majority of Video CODEC's
- Used for encoding - still, a large sub-set of the Video CODEC's
- Used for editing - a much smaller sub-set of the Video CODEC's, and usually limited by the exact NLE program
With the Oly MJPEG CODEC properly installed, I would test editing the footage natively, as I would anticipate that should work, with no WMV conversion, with produces heavily-compressed files, that require a lot of processing power to edit.
Good luck,
Hunt
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5. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Jan 24, 2012 11:19 AM (in response to 90Nigel)Thanks
The Olympus Camera CD is now properly loaded and I've tried test editing the footage again in Premiere Elements 9 but am still getting the turquoise or black screen and just sound. Not really sure what to do next. It seems that I either put up with having to export it to .wmv (needing more processing power to edit- I've noticed it's a bit jerky!) or abandon Premiere Elements. Frustrating!
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6. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
nealeh Jan 24, 2012 11:40 AM (in response to 90Nigel)Make sure you have updated the graphics drivers from Dell. Also still waiting for you to post a screenshot of the GSpot analysis you did.
Cheers,
--
Neale
Insanity is hereditary, you get it from your children
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7. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Jan 24, 2012 11:44 AM (in response to 90Nigel)For that colored screen, I would look into the video driver.
What make/model of video card do you have?
What is the number/date of your installed video driver?
Also, the links in this THREAD might be useful.
Good luck,
Hunt
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9. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Jan 25, 2012 1:06 PM (in response to 90Nigel)Here's the screenshot of the GSpot analysis. Hope you can somehow read it. I did it as large as I could.
The make and model of the graphics card is 1GB NVIDIA GeForce GT 545. The driver date is 03/04/2011. The driver version is 8.17.12.7057
I had a look at those other threads which show images with a turquoise tinge to them. I can't see anything. It's a bold bright turquoise screen and you can't see an image through it.
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10. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Jan 25, 2012 1:12 PM (in response to 90Nigel)OK, you have MJPEG. This ARTICLE goes into more detail on working with those files. Ideally, the camera came with a utility disc, that will contain their particular version of MJPEG, and it might be a direct install, might be installed when one installs the camera's driver, or it might only install with some utility program on that disc.
Good luck,
Hunt
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11. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Jan 25, 2012 1:17 PM (in response to 90Nigel)For the nVidia driver, that one is about 10 mos. out of date.
If you have Win7-32, or Win7-64, the latest driver is 285.62 - WHQL, dated Oct, 24, 2011, on the nVidia site: http://www.geforce.com/Drivers/Results/38916
Good luck,
Hunt
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12. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Jan 26, 2012 12:15 PM (in response to 90Nigel) -
13. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
nealeh Jan 26, 2012 2:26 PM (in response to 90Nigel)What is the Olympus software called and what output/export/share or similar options does it offer?
Cheers,
--
Neale
Insanity is hereditary, you get it from your children
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14. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Jan 28, 2012 12:27 PM (in response to 90Nigel)The Olympus software is called "ib." The CD also contains OLYMPUS Viewer 2 and the camera instruction manual. The only export option for video is .wmv.
I tried putting the Premier Elements 9 software onto my work laptop today. Having installed it, I didn't install the Olympus CD. I put the SD card into the laptop, it brought the video straight in and it worked propoerly with sound and image. The work laptop is a lot lower spec computer than my new Dell computer too. This surely suggests that it's definantly a problem with the Dell computer and its configuration, rather than the camera or software. There are no additional CODECs on my laptop that I am aware of, but it does have the VLC player on.
Thanks
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15. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Jan 28, 2012 12:32 PM (in response to 90Nigel)It possibly indicates that the laptop has a CODEC, that the desktop does not.
Good luck,
Hunt
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16. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
nealeh Jan 29, 2012 11:06 AM (in response to 90Nigel)90Nigel wrote:
There are no additional CODECs on my laptop that I am aware of,
Open Windows Media Player on your PC and laptop. Goto Help> About Windows Media Player. Then click Technical Support Information. After a short while it will open a browser window listing all your installed codecs. Compare the two lists.
Cheers,
--
Neale
Insanity is hereditary, you get it from your children
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17. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Jan 30, 2012 2:04 PM (in response to 90Nigel)I've compared the listed Codecs as you suggested between the laptop and Dell machine. The Techsmith Screen Capture Codec was missing on the Dell machine so I downloaded it. It still didn't work. Whilst I was doing it, the Dell Technical desk rang about something else. They emailed a link to a full codec pack. I downloaded that and it still didn't work. The only other Codec that seemed to be missing off the Dell machine which was on my laptop is the "CBVA DMO wrapper filter" which is listed under MPEG/DVD Filters. I can't find a link to download it though. I can only find treads in forums. Any ideas?
Thanks
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18. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
nealeh Feb 5, 2012 3:20 PM (in response to 90Nigel)90Nigel wrote:
Any ideas?
Uninstall 'ib' and install 'Olympus Viewer 2'. Does that offer any different export options?
Other than that, I can only suggest you contact Adobe Tech Support.
Cheers,
--
Neale
Insanity is hereditary, you get it from your children
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19. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
90Nigel Feb 5, 2012 11:14 AM (in response to 90Nigel)Thanks
Well, one person from Dell technical support recommended re-installing Windows 7. Another said not to do that but gave me a link to CCCP for a complete Codec pack. Having felt that I was going around in circles I phoned Adobe. To start with the guy at Adobe started talking me through some of the things that you've suggested. He then put me on hold for 20mins and came back and said that Premiere Elements doesn't support MJPEG files at all, and that I would need to convert them to .wmv or mpeg so I'm just going to do that. I doesn't explain though, why it works on my laptop with the same MJPEG files.
Thanks to both of you for all of your help and suggestions. Much appreciated.
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20. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
jeffgedgaud Feb 8, 2012 6:47 PM (in response to 90Nigel)I have found and several others from Adobe forums and elsewhere agree that Premiere Elements is tempermental with codecs and formats. By this I mean if the codec or format of the file you are importing is not one that Premiere Eleemnts likes, one that the programmers of the software used in making Premiere Elements, you can have problems with file formats and what is commonly reffered to here as wrappers for formats. If you are having no video when yo import a file try converting it to another format that Elements might be able to handle.
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21. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Feb 8, 2012 7:56 PM (in response to jeffgedgaud)CODEC's are touchy little things. See this ARTICLE for more detail.
Some work great for playback. A smaller sub-set of those work for Encoding. An even smaller sub-set works for editing in PrE, though a few different ones might edit fine, in another NLE program.
Good luck,
Hunt
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22. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
nealeh Feb 9, 2012 1:20 AM (in response to 90Nigel)For PRE10 64-bit I had a similar problem. Adobe suggested I install the ffdshow DirectShow codec as PRE10-64 doesn't have a native one installed.
It fixed the problem for me. Now I know you are on PRE9-32 but it may be worthwhile trying ffdshow anyway. If it doesn't make any difference you can always uninstall it. Not sure if you would need the 64-bit version because of Windows or the 32-bit version because of PRE - try both.
32-bit version:
http://www.afterdawn.com/software/audio_video/codecs/ffdshow.cfm
64-bit version:
http://www.afterdawn.com/software/audio_video/codecs/ffdshow64.cfm
Cheers,
--
Neale
Insanity is hereditary, you get it from your children
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23. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Feb 9, 2012 10:09 AM (in response to nealeh)Neale,
Thanks for that. On the PrPro-side-of-the-street, FFDShow has caused many issues with the Pro version, but sounds like it works fine PrE is immune from those problems. Predicated on the PrPro issues, I have always held off on recommending FFDShow, but there ARE differences between PrE and PrPro, so maybe differences there.
Good luck, and thanks,
Hunt
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24. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Barb__O Feb 9, 2012 11:24 AM (in response to Bill Hunt)Hunt,
Bill Hunt wrote:
It possibly indicates that the laptop has a CODEC, that the desktop does not.
Good luck,
Hunt
1 -- What about the potential that the desktop has a codec which conflicts with the MJPEG codec but the laptop does not have this conflicting codec ?
2 -- Do codec priorities differences between desktop and laptop factor in to the considerations for this codec discussion ?
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25. Re: Premiere Elements 9 - importing MPEG files hear sound but no picture
Bill Hunt Feb 9, 2012 11:32 AM (in response to Barb__O)Barb__O,
Those are distinct possibilities. The CODEC priorities are something that can be altered, and affect which one a program will attempt to use. This is one reason that I am not a fan of popular CODEC "packs." First, many will overwrite good, commercial CODEC's with their own version, and many of those are hacked, or reverse-engineered. Next, many will alter the Registry's CODEC priority, pointing to their version of a similar CODEC, and one that might not work in PrE.
That overwriting is one reason that Adobe "hides" their MainConcept CODEC's - other programs cannot find them, and overwrite them. However, since some of those CODEC packs, and even other commercial NLE programs, have access to the Registry, the priority CAN be changed.
That is one reason that I always create a System Restore Point (on my PC's), before installing almost any program, and especially ones that have CODEC's.
Good point and thank you,
Hunt







