0 Replies Latest reply: Jan 26, 2012 10:30 PM by maggy_g_schecter RSS

    No Window in Widget Browser or Adobe Help on Mac, solved

    maggy_g_schecter Community Member

      I had trouble installing Air, got that solved, then found Widget Browser and Adobe Help would seem to start, but never show a window, and they'd "quit unexpectedly" when quitting.


      Noted that, when logging into a different account, the applications worked fine.


      This was solved by deleting the Macromedia folder from ~/Library/Preferences under the troublesome account, then relaunching the Widget Browser and Adobe Help applications. Relaunching recreated the Macromedia folder with some new subfolders and files, including ~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/airappinstaller/airappinstaller, among others.


      Mac OS X 10.6.8

      Adobe Air 2 build 230

      Widget Browser 2