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New iPad...help!

New Here ,
Jan 30, 2012 Jan 30, 2012

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I have a new iPad.  I had overdrive onmy last iPad and my phone.  I am unable to open my books on the new iPad, and I'm told my regular email is already in your system, and I can't get in without a new password. As far as I know I never did this when I started using overdrive from my local library.  I'm reading on my phone...no fun at all!  Please help!

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Adobe Employee ,
Jan 30, 2012 Jan 30, 2012

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Hi Barmar2,

Does this possibliy help solve your issue?

Cannot download library books using Overdrive as I am being blocked by Adobe

Hope this helps,

Tyler G.

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New Here ,
Jan 30, 2012 Jan 30, 2012

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So, I

How do I get unblocked?  I've been on hold on the phone now for 52 minutes...

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Adobe Employee ,
Jan 31, 2012 Jan 31, 2012

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Barmar2 it sounds like you need your password reset for your Adobe ID is this correct?  If so then I would recommend reviewing the I want to change my account information (Adobe ID, password, profile info) section of Adobe account, password, and sign in FAQ.

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