2 Replies Latest reply: Feb 2, 2012 6:40 AM by Jon-ICT RSS

    Help not working behind proxy with authentication

    Jon-ICT Community Member

      Hello,

      Clicking Help within a CS5 app brings up the error:

       

      http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4116929-113001/310-106/sshot1.jpg

       

      Our school is behind a proxy with authentication.

      What I'd like to do is download the help files and put it on a local server.

      Then I'd like to edit the main help config (where is this?) to point there.

      I've seen posts where it talks about %appdata%\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\ but we have hundreds of users and editing anything in this path is not feasible.

       

      Please could you help in showing me where the original files are that make up the appdata chc folder so that I can edit this config at SOURCE and that any user that logs on will have a correct CHC folder made up pointing to the correct location.

       

      I appreciate anyone's help.

       

      Thanks for your time,

      Jonathan