Probably due to short display.
Go to the control panel and check dpi scaling under Appearance or Display.
It’s not uncommon to see a setting of 125% or higher to improve screen readability but PSE requires a dpi of 96 or 100%
Whilst the Editor Menu will appear at 120% to 149% the Organizer Menu (and the advanced button in downloader) won’t. Sometimes the mouse or tool cursors are distorted and the camera raw dialog may not appear.
Try a setting of 115% or 116% otherwise 100%. A common display resolution, notably for notebooks/laptops, and netbooks is 1024 x 768 but PSE requires a screen height of 800 for full functionality. If your height resolution is out of the range 768 to 800 try experimenting with the slider.
Many thanks for this, but, sadly, my setting is already at 100% and changing the display resolution to 1152 x 864 or 1024 x 768 makes no difference to Camera Raw not appearing.
Yes, the plug-in is correctly installed. I get exactly same the image as the one you supplied.
The editor saved prefs often get corrupted. You may need to rebuild the editor preferences on the netbook to resolve any conflicts.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.
I can't seem to 'look behind' the welcome screen. When I do what you suggest, it simply fires up into the Editor.
Try going to the application in Program Files\Adobe
You are not using Ctrl+Alt+Delete?
When trying to start up the Editor whilst holding down the Cntrl, Shift and Alt keys, I simply get the Editor Properties dialogue box.
Yes, I was holding down all three of the keys when attempting to start the editor via the Welcome window.
I should say that this is a brand new install, so perhaps unlikely that Preferences have got corrupted. I had exactly the same problem with a previous installation, so I removed the programme and then re-installed it.
Have you set the program to open directly with either the Editor or Organizer? If so click on the home button (house symbol near top right) and choose Photoshop Elements welcome Screen. Then try the three keys with one click on the edit button.
Before doing that make sure the program closed down properly by clicking Ctrl+Alt+Delete. Click n the applications tab and highlight any Adobe application and then click the End task button.
Also are you trying to open a file from the Organizer. Have you tried going to a folder and right clicking on a NEF file and choosing open with Photoshop Element Editor?
If non of that works you may need to uninstall and then reinstall.
What version of windows?
With the screen resolution set at 1152 x 864, try setting the theme to windows classic.
I also have virtually the same problem as GeorgeMurlewski. The only difference is I am trying to open a Canon CR2 raw file in Elements ACR Editor. Same thing happens...opens straight into Elements...not the Raw Editor.
An identical software installation is working perfectly on one of my desktop PCs. The Raw Editor loads straight up from a CR2 file on the desktop PC. However, it will not work on my netbook.
I have completely uninstalled the netbook installion, cleared out the cache, reset the preferences, performed system housekeeping with CCleaner and then reinstalled everything to no avail...it still won't load the Raw Editor.
The ARC plugin has been updated to latest (V6.6) which fully supports all my camera equipment and I have verified it is correctly installed.
The problem seems to be specific to Elements V10. The Raw Editor loaded up perfectly on the same netbook when it ran Elements V8 and V9.
So, like George, I would greatly appreciate anyone offering a solution to this.
What is the height of your screen, in pixels? If it's less than 800 you will not see the raw converter window.
Ah....screen resolution is 1024x600ppi. Adobe minimum system requirements say that should be enough though??? I can't do anything about increasing the resolution..that's the max for the netbokk model/graphic driver. This mean I'm stumped then?
Unfortunately it's enough to run PSE, but not enough to use all the features. The raw converter and the advanced downloader won't appear at less than 800 px tall.
OK thanks for your help Barbara. Guess I'll need to get a better netbook for mobile editing.
Cheers the noo
Can you please tell if you are able to open camera raw files in Editor or not?
Did you try uninstall-install? Also, are you able to view all camera raw files except NEFs or is it the same for all camera raw formats?