6 Replies Latest reply: Apr 13, 2012 7:54 AM by GiaKzter RSS

    Adobe Acrobat X Pro: Create PDF Portfolio not previewing Word docs

    GiaKzter Community Member

      ******BUG******

      Concise problem statement:

      Word documents won't preview on an Adobe PDF Portfolio, while other Office documents (Excel, PowerPoint, etc) will. It only shows a Word icon on the preview and you have to double-click the file to open it on actual word. This is not the way Acrobat is supposed to behave.

       

      NOTE: Adobe Acrobat 10.1.2 (latest version) and Office 2010 Suite w/ SP1 installed.

       

      Steps to reproduce bug:

      1. Create a PDF Portfolio

      2. Add Word (.doc, .docx) files to the Portfolio

      3. Click on Preview and you will see a Word icon instead of a thumbnail preview.

       

       

       

      Results:

      You will see a word icon

       

      Expected results:

      A thumbnail preview of the document like it happens with Excel, PowerPoint, etc...

       

       

      Can you guys reproduce this error? What do you think?