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RoboHelp 8 and IE9

New Here ,
Feb 08, 2012 Feb 08, 2012

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Hi,

One of my users is not seeing certain text when browsing in IE9. Is RoboHelp 8 supported in IE9? How can I surmount this problem?

Thanks very much in advance!

DGR

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Community Expert ,
Feb 08, 2012 Feb 08, 2012

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I'm presuming you're creating WebHelp - have you tried using other browsers to see if there's an issue?

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New Here ,
Feb 08, 2012 Feb 08, 2012

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Hi Jeff,

With IE8, it's okay.

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Community Expert ,
Feb 08, 2012 Feb 08, 2012

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Okaay...what about FF, Chrome? Anything special happening on the pages where it appears to choke?

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New Here ,
Feb 08, 2012 Feb 08, 2012

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Will check a bit later re FF, Chrome.

The lines that are not being displayed are preceded by bullets..but I have tons of bullets on other pages which display just fine.

Mystery...

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Community Expert ,
Feb 08, 2012 Feb 08, 2012

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Is it a different bullet image? Maybe it's not being included in the Baggage files.

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LEGEND ,
Feb 08, 2012 Feb 08, 2012

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Hi there

Screen captures would be nice.

  • What it looks like in Design view
  • Select some of the text that doesn't show up and show what it looks like in HTML view
  • What it looks like in Preview

Cheers... Rick

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New Here ,
Feb 10, 2012 Feb 10, 2012

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My apologies for not getting back yet..I am attending to several pressing projects at the moment. Will do some detective work and let you know.

Thanks again.

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