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Robohelp issues context sensitive help

Community Beginner ,
Feb 15, 2012 Feb 15, 2012

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I have created a context sensitive help using Robohelp now A, facing some issues.

I have lot of screen and from every screen i pass the topic id and call the funcation as  RH_ShowHelp(0, "WebHelp/index.htm", HH_HELP_CONTEXT, topicid);

In Chrome:

1. When I click on first time on any help icon it opens

2. When I click on second time on help icon without closing the first help window second window open but remains minmised

In IE:

1. When I click on first time on any help icon it opens

2. When I click on second time on help icon without closing the first help window second window open not as pop-up but in next tab

3. When I click on third time on help icon without closing the first and second help window third window open as blank

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Community Expert ,
Feb 15, 2012 Feb 15, 2012

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Seems there's an echo here.

Please see http://forums.adobe.com/message/4207812#4207812

Looks like the same issue.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Beginner ,
Feb 15, 2012 Feb 15, 2012

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Please help in this regard It will be apprecaited

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Community Expert ,
Feb 15, 2012 Feb 15, 2012

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Please click the link I have posted where you will find relevant information.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Beginner ,
Feb 15, 2012 Feb 15, 2012

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Thanks for your prompt response. But where is the link

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Community Expert ,
Feb 15, 2012 Feb 15, 2012

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Hover over the text after Please See


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Beginner ,
Feb 15, 2012 Feb 15, 2012

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Thanks can you direct me to particular topic because on this link I could not find the relevent info

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Community Expert ,
Feb 15, 2012 Feb 15, 2012

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Then I am sorry I cannot help you. It looked like your question was seeking the same information so I have you the link.

If it is not, then please state what is different here and hopefully someone else will help you.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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