0 Replies Latest reply: Mar 19, 2012 11:14 AM by Jeffrey Tranberry RSS

    FAQ: How do I share my System Information?

    Jeffrey Tranberry Employee Hosts

      Many issues can be more easily tracked down if the engineers can examine your Photoshop System Info. Here's how to share it easily:

       

      1. Launch Photoshop
      2. Choose Help>System Info...
      3. Click the [Copy] button in the dialog and paste the info into any bug reports you provide

       

      Please note: Photoshop System Info contains an entry with your serial number. (About line 27) Remove that entry prior to posting your System Info on this public forum.

       

      systemInfo.jpg

      systemInfoDialog.jpg

      Thanks,

       

      The Photoshop Development Team