2 Replies Latest reply: Feb 15, 2012 10:21 PM by alaskabilder RSS

    Premiere Elements 9 crashing

    alaskabilder Community Member

      Premiere Elements crashes constantly and loses my changes .  I have read forum and tips  and have tried many things.  running on windows xp with 4gb of memory and tons of disk space. working on video notebook from a dance workshop and am getting very frustrated. Have reinstalled software 7 times and applied fix and installed the latest version of quick time.   Need to complete this project am already behind schedule.   Extremely frustrating.  Have gone back to earlier versions of project then recreated it just to have it crash during encoding or editing - or not open again after closing it...

       

      I get the serious error has occurred message w/ no hint as to what is wrong for trouble shooting purposes.