6 Replies Latest reply: Feb 20, 2012 6:27 AM by Stan Jones RSS

    Old Encore CS5 Project won't open Error "Adobe Encore has stopped working"


      When I try to open an old project in Encore CS5 I get the following message "Adobe Encore has stopped working" and then Encore closes.


      Other projects open fine and I don't have any other problems with Encore in them.


      I have tried all the steps here  http://kb2.adobe.com/cps/406/kb406006.html   apart from the deleting the mlf.cache.v10 file. It isn't in the cache folder of this project, but is in my more recent projects. Possibly because it was originally created in CS3 or even Encore 1.5 and then later opened and saved in CS5.


      Also the project is being opened from a different drive from where it was last opened successfully, I dont know if that may be the problem.


      Can anyone help? It is recreatable, but is quite a complex project and I'd rather not have to.


      Thanks in advance.