10 Replies Latest reply: Apr 5, 2012 8:05 AM by the_wine_snob RSS

    CS4 and using Beyond Trust

    MA MOHR

      Has anyone had any experience/luck running CS4 PPro/AME/Encore without admin rights? If you got it to work... HOW? Our IT dept is taking away admin rights and functionality of these 3 is greatly diminished (like I can't get a finished product out of the PC). They keep talking about using a product from Beyond Trust. Anyone know anything about it? I need to get them to solve the problem they created fast so I can get back to work or prove to them the ONLY solution is admin rights.

        • 1. Re: CS4 and using Beyond Trust
          John T Smith MVP

          I've never heard of Beyond Trust, but I have read a LOT of messages concerning trying to run PPro/Encore without Administrator rights

           

          Bottom line... won't work... tell your boss to tell the boss of IT to send their "expert" to watch while you try to use the program with/without rights

           

          Actually seeing the error message, or outright non-working components, may convince them

          • 2. Re: CS4 and using Beyond Trust
            J. Simon Community Member

            Seems to me the simple solution might be to take the edit rig off the network.  Then IT won't have to worry about it.

            • 3. Re: CS4 and using Beyond Trust
              MA MOHR Community Member

              Jim,

               

              Simple yes... going to happen...not until I can prove without a doubt and provide the reason will that happen or will they give me admin rights. This is on a laptop rig thankfully not the main editor - which they do not get to touch.

              So if anyone can provide the reason in detail (not just Adobe says so or - it won't work) it would be greatly appreciated. 

              • 4. Re: CS4 and using Beyond Trust
                Benjamin P. Grubin

                Hi Ma,

                 

                I actually work for BeyondTrust and can tell you all about it.  The software is called PowerBroker Desktops, and it enables IT to remove admin rights from the users, but still allow certain applications to be "elevated" with precisely the privileges they need to work properly.  Unfortunately, many applications are still designed with certain drivers, kernel extensions, files, or registry keys that are installed into privileged parts of the windows system. Once configured, though, PowerBroker is completely transparent to both the user and the elevated application, which for all intents and purposes is still running with admin rights. 

                 

                There's no performance impact at all to the application or the user (since the only time the PowerBroker software is involved is when the application is starting), so it should have no impact at all on your editing rig, and still allow you to remain on the network (and joined to the domain) so that you can access all the relevant network resources. 

                 

                If you have any questions about it, please feel free to drop me a line: bgrubin@beyondtrust.com.

                • 5. Re: CS4 and using Beyond Trust
                  J. Simon Community Member

                  provide the reason

                   

                  Just try burning a dual-layer disk in Encore without Admin rights.

                   

                  It simply will not work.

                  • 6. Re: CS4 and using Beyond Trust
                    John T Smith MVP

                    Oh, well... the first thing you need to do (maybe via IQ test?) is prove to IT that "you" are not an idiot like the other people they have to "protect" from themselves

                     

                    I retired 19 days ago (just have to mention that!) but in my previous job I knew several people in IT

                     

                    They did deal with a certain number of computer idiots, so had global rules in place because they just did not have time to exempt certain people

                     

                    I still say you need to have your boss talk to their boss, and explain that you are being paid to do a job, and they are making it so you can't do that job

                     

                    Of course, the risk there is that if IT has more "power" than your boss, and that means if you can't do your job, there IS no more job

                    • 7. Re: CS4 and using Beyond Trust
                      MA MOHR Community Member

                      Thanks all for the suggestions. This week ought to be pretty interesting. Jim and John, I hear waht you're saying. The thing is they keep trying to "fix" the problem with products like Beyond trust that Benjamin talked about. Thanks Benjamin for the insight. It will be interesting to see if it works with CS4 because I know that they are going to try it. I'll make sure some of this is passed on - minus the IT slams , and hopefully post what the final solution is going to be.

                      • 8. Re: CS4 and using Beyond Trust
                        the_wine_snob Community Member

                        Please do update the thread. I had not heard of Beyond Trust, so could not help, but Benjamin certainly seems like a source for you.

                         

                        Good luck,

                         

                        Hunt

                        • 9. Re: CS4 and using Beyond Trust
                          MA MOHR Community Member

                          Well I finally received "the solution". My IT departemtn granted me full admin rights because they could not figure out how to make this work without them. We were close but they decided they had spent too much time on this and had to cut the project loose. The one thing they do that is still screwing me up is that they redirect everything to a network located My Documents folder. They don't want to have anything being loaded into the local My Documents folder which Premiere Pro does for virus security reasons. I figured I'd give them a couple weeks to simmer down before I approach getting that changed too. At least I can use the software when I'm connected to our network. If anyone knows of a work around the MY Documents question feel free to chime in, otherwise thanks for all the help.

                          • 10. Re: CS4 and using Beyond Trust
                            the_wine_snob Community Member

                            That My Documents aspect, has tripped up many folk, runnning on a network. I have not read of any "solution" to it, but to allow Premiere to "have its way." Maybe others have gotten a workaround from Adobe, but I've just not seen it.

                             

                            Glad that things are getting better. Unless on has spent some of their IT time with graphics/NLE workstations, it's a whole different ballgame for them. Most IT folk are really good with other programs on a network, but then when they encounter a graphics/NLE workstation, they are out of their element, as there are some specific requirements. One client, the only graphics person in that corporation, always had issues with her IT department messing up her Adobe programs. They wanted to do everything on her machine, just like the other 1000 computers that they administered. She would sneak me into her office, sort of like Mission Impossible, and I would set up her Adobe programs. That would work fine for a while, until IT did any sort of update, and then they would undo all of the Adobe settings, and her computer would be useless, until I climbed down the rope from the vent, and "fixed" it for her. Her IT department knew the rest of the network well, but had never bothered to even look at her Adobe programs, for their unique requirements - just not something that they wanted to do, for just one machine.

                             

                            Good luck, and maybe a bottle of 25 year old Single Malt Scotch to the IT guy?

                             

                            Hunt