6 Replies Latest reply: Feb 21, 2012 12:52 PM by Little_Pale_Face RSS

    Camera recognition

    d-sgrindstaff@charter.net

      Canon G3 4.0 camera is not recognized by new computer (Windows 7); any way to enable this camera? 

        • 1. Re: Camera recognition
          Little_Pale_Face Community Member

          Hi,

           

          I think we need a little more information.

           

          Are you saying that windows doesn't see your camera or that a version of PSE doesn't recognise a RAW file from the camera?

           

          If windows doesn't see it, the simplest answer is to buy a card reader and use that. I suspect that you may not be able to get a windows 7 driver from Canon.

           

          What was your old system (which presumably would recognise the camera)?

           

          If it is a problem with PSE, which version are you using?

           

          Have you tried Zoombrowser (from Canon) to see if that recognises the camera?

           

          Brian

          • 2. Re: Camera recognition
            d-sgrindstaff@charter.net Community Member

            The message from the computer said there was no driver.  I still have my old computer, so can use the camera with that...such a nice camera, love it!  And I have a Canon G11, which did connect o.k.  Thanks for the input and suggestions, I’ll contact Canon to see about the driver...but this is an older camera, nothing lasts forever.

             

            Shirley G.

            • 3. Re: Camera recognition
              Little_Pale_Face Community Member

              Shirley,

               

              I think that your best bet is get a card reader. They come in various forms, connect to a USB port and are relatively cheap these days.

               

              I never connect my camera, I always remove the card and use a reader. The reader may also be faster to download the photos.

               

              Brian

              • 4. Re: Camera recognition
                Little_Pale_Face Community Member

                Shirley,

                 

                I have been to the Canon UK site and there are details of how to download images from a G3 under windows 7 - so it should be possible.

                 

                The instructions use the Canon CameraWindow software which you should be able to down load from the Canon site. It may well install a driver that would allow PSE to download too.

                 

                Good luck

                 

                Brian

                • 5. Re: Camera recognition
                  d-sgrindstaff@charter.net Community Member

                  I want to thank you again for all the helpful information you sent along.  I did buy a card reader for the Canon G3; turned out there was a card reader on my computer, but only for the smaller photo disk.  From all I read, I think I could have downloaded the driver for this camera, but decided to try the reader...works very nicely indeed!  Slowly but surely, I’m entering this century...thanks so much for your input.

                   

                  Shirley Grindstaff

                  d-sgrindstaff@charter.net

                  • 6. Re: Camera recognition
                    Little_Pale_Face Community Member

                    Shirley,

                     

                    Glad that your are now working OK. Using the card reader should mean faster downloads of your photos as the camera was only a USB 1.0 device whereas (hopefully) your reader is a USB 2 one (at least).

                     

                    Just one little word of warning though. You are using compact flash cards I think - be careful when inserting them in the camera or reader. Some people have rushed at it and bent one of the small pins. If you're careful, everything should be OK.

                     

                    Good luck

                     

                    Brian