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Adobe Flash and Shockwave keep crashing in Firefox and Chrome.

New Here ,
Sep 07, 2011 Sep 07, 2011

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The problem just started last night.

Firefox 6.0.2

Chrome13.0.782.220

I have uninstalled, then rebooted and reinstalled Flash Player, Shockwave, and plug-in for Firefox.

After installing it worked and then stopped working again about an hour ago.

Windows 7 Ultimate 64-bit OS

Service Pack 1

NVidia GT220 driver is up to date.

Thank you in advance for your help.

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New Here ,
Sep 07, 2011 Sep 07, 2011

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Let me clarify a bit more...

Pandora crashes

Youtube crashes

These occur in BOTH browsers.

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Adobe Employee ,
Sep 08, 2011 Sep 08, 2011

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Is the browser crashing when Pandora or YouTube goes down?  If so, could you follow the instructions on the following post so we can get a bug entered and a crash log recorded?

How to report a crash with Flash Player

Thanks,

Chris

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New Here ,
Sep 08, 2011 Sep 08, 2011

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I uninstalled my GT220 driver, rebooted and reinstalled the driver and all seems to be working fine...so far.  Also within FF I have submitted every single crash via hyperlink in the crash message that displays. Other than that I am going to wait a little while then see if it fails again.

On a side note I also notice that my AIR apps were not working either.  Strangest thing too.  This had never happened to me before.

Pandora and Youtube were not "going down" either.  The HP next to my station is fine and loaded everything just fine.

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New Here ,
Sep 10, 2011 Sep 10, 2011

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Here is the Bug Report...with attachments

Bug 2967341

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New Here ,
Sep 10, 2011 Sep 10, 2011

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It crashed again this morning hence the Bug report.

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Adobe Employee ,
Sep 12, 2011 Sep 12, 2011

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Thanks for the bug report!

Chris

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New Here ,
Feb 21, 2012 Feb 21, 2012

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LATEST

Using FireFox 10.0.2 and Flash Player 11.1.102.62 (or any other combination that I have tried so far) on Windows 7 64 bit, after a few seconds of playing a YouTube video the video freezes up and after a few more seconds I get the frowny face with the message that Flash Player has crashed.  Several people have recommended disabling hardware acceleration but that didn't help.  The only way I can get it to play YouTube videos is to go to FireFox Plugins and disable the Shockwave plugin.  Now I can play YouTube videos, but some videos that come to me from other platforms pop up with the message:  "This plugin is disabled."

I used to be able to play all videos with no problem up to about two weeks ago. I don't want to have to restore to a previous time if I don't have to.

Also, when I use Internet Explorer I have no problems playing either YouTube of those from other sources.

I have seen a lot of questions on this problem but no good answers that have worked for me.

BTW, on each crash I clicked on reload and submit report, but don't know if it goes anywhere.

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