37 Replies Latest reply: Aug 5, 2015 6:36 AM by J. Simon RSS

    Premiere Pro - Auto Save is Killing me

    AtonMusic Community Member

      I work with a lot of professional applications which have had auto save features included since a decade.

       

      Those fine apps simply save everything in the background, the user senses nothing different going on.

       

      I think that is the way - ANY Auto Save should behave.

       

       

      In Premiere Pro

       

      1) If the Auto Save starts while I am dragging a clip - I will loose the drag

      2) If I am playing back a sequence, showing a client my work, if Auto Save kicks in, Playback stops

      3) If I am entering a name into a clip and hit enter and Auto Save kicks in I loose the naming dialog.

       

      Am I doing something wrong or is this feature simply just there to annoy the user ,-)

       

       

      The feature works i.e. it does what it is supposed to do (Backing Up) but why on earth cant it do it in the background.

        • 1. Re: Premiere Pro - Auto Save is Killing me
          cvid01 Community Member

          With fast computers, autosave does not interfere too much. But you can always turn autosave off. Just remember to save your project from time to time as you are working.

          • 2. Re: Premiere Pro - Auto Save is Killing me
            the_wine_snob Community Member

            AutoSave does the Save for how things ARE at that point, and not what might be in the process of being done. It CAN be an annoyance at times, however, depending on what is being done.

             

            You probably know that you can adjust the timing of AutoSave from Edit>Preferences, as well as the number of AutoSave files generated.

             

            If you have a good habit of doing Saves, and Save_As operations, you might want to alter the timing to suit.

             

            Good luck,

             

            Hunt

            • 3. Re: Premiere Pro - Auto Save is Killing me
              AtonMusic Community Member

              cvid01 wrote:

               

              With fast computers, autosave does not interfere too much. But you can always turn autosave off. Just remember to save your project from time to time as you are working.

              I have a 16 Core, 32GB 2.2GHZ Mac Pro... If that is not fast enough for autosaving, I dont know what is...

               

              As I said, been using adequately-Programmed AutoSavers in many other apps since a decade and never had issues...

               

              And NEVER saw an AUTOSAVE dialog appear while saving... Who cares about that dialog.... After setting the preferences to save every 10 minutes...

               

              Would be the same as if each time you hit play, premiere would halt and put up a seriously SLOW dialog stating.. Premiere Will Now Commence With Playback !

              • 4. Re: Premiere Pro - Auto Save is Killing me
                AtonMusic Community Member

                Bill Hunt wrote:

                 

                AutoSave does the Save for how things ARE at that point, and not what might be in the process of being done. It CAN be an annoyance at times, however, depending on what is being done.

                 

                You probably know that you can adjust the timing of AutoSave from Edit>Preferences, as well as the number of AutoSave files generated.

                 

                If you have a good habit of doing Saves, and Save_As operations, you might want to alter the timing to suit.

                 

                Good luck,

                 

                Hunt

                If only they would kill that stupid dialog coming and refrain from halting playback or whatever the user is currently doing, it would NOT be so annoying.

                 

                I use a software a lot, it is called AVID ProTools and the software is being programmed by people who actually use the code they write... Therefor, they know what is good and what not....

                 

                I WISH I would say the same about the Premiere Crew... Love the Software but I seriously doubt its programmers (aside from Ubilos who conceived it) EVER use it for Professional Work ;-)

                • 5. Re: Premiere Pro - Auto Save is Killing me
                  steve1.3 Community Member

                  "If only they would kill that stupid dialog coming and refrain from halting playback or whatever the user is currently doing, it would NOT be so annoying."

                   

                  I agree. Autosave should definitely be a non-interfering background process. Other programs can do it this way, why not PPro? Even an older NLE from several years ago that I used to use, Pinnacle Liquid, did continuous background autosave without interfering. A non-interfering background autosave would be a great product suggestion but I wouldn't be surprised to learn it's already been suggested hundreds of times.

                  • 6. Re: Premiere Pro - Auto Save is Killing me
                    Shadreck Rukweza Community Member

                    I think you are right guys Premiere Pro autosave should run in the BG rather than interferring with the edit. For instance if you have a project size of over 500mb it may take ages for PrPro to write the autosave file.

                     

                    Feature Request....

                    • 7. Re: Premiere Pro - Auto Save is Killing me
                      Viktor Devjatov Community Member

                      I will double that! Autosave sometimes takes up to 15 seconds. And since Premiere can crash sometimes, that would be nice to have an option to make it a background process.

                      Just like in AVID.

                      • 8. Re: Premiere Pro - Auto Save is Killing me
                        RedCoyote12

                        "If I am playing back a sequence, showing a client my work, if Auto Save kicks in, Playback stops"

                         

                        This problem has to be fixed! I'm tired of explaining to clients what happened when their video suddenly stops.

                        • 9. Re: Premiere Pro - Auto Save is Killing me
                          Jeff Bellune ACP

                          RedCoyote12 wrote:

                           

                          "If I am playing back a sequence, showing a client my work, if Auto Save kicks in, Playback stops"

                           

                          This problem has to be fixed! I'm tired of explaining to clients what happened when their video suddenly stops.

                          Continuing playback during Auto Save would make a fine feature request.  Please add your voice if you haven't:

                          Adobe - Feature Request/Bug Report Form

                           

                          Until that feature is implemented, you can solve this problem completely by going to Edit | Preferences | Auto Save and deselecting "Automatically save projects" just before the client arrives.  Once the client leaves, go back and re-select that option.  While the client is there, you can manually Save the project, or increment the project version with a Save As to protect any work done with the client.

                           

                          Jeff

                          • 10. Re: Premiere Pro - Auto Save is Killing me
                            needles27 Community Member

                            It was fixed in CS6 - autosave waits until playback has stopped.   

                             

                            But CS6 introduced another horrible thing (on the Mac side) which is that whenever the autosave fires off when Pr is in the background, Pr moves to the foreground and kills/interrupts anything you were doing at that moment.  Why would this ever be useful!?   This is terrible, and a bug report has been filed.

                            • 11. Re: Premiere Pro - Auto Save is Killing me
                              RedCoyote12 Community Member

                              Thanks for the reply. I agree that is an option, however to me it seems like a needless burden for an editor, plus I'd be worried I'd forget to turn it back on. I just think for a professional application, this shouldn't be an issue.

                               

                               

                              I appreciate your help, however, and thank you for listening. I'm a big fan of Premiere Pro and I am encouraging my colleagues to make the switch from FCP.

                               

                               

                               

                              Jeffrey Parsons

                              www.parsonspost.com

                              • 12. Re: Premiere Pro - Auto Save is Killing me
                                RedCoyote12 Community Member

                                Really? Wow that's almost worse!

                                 

                                 

                                 

                                 

                                Jeffrey Parsons

                                www.parsonspost.com

                                • 13. Re: Premiere Pro - Auto Save is Killing me
                                  needles27 Community Member

                                  RedCoyote12 wrote:

                                   

                                  Really? Wow that's almost worse!

                                   

                                   

                                   

                                  It is.  A typical scenario is when doing a Dynamic Link - Hide Pr hides and AE comes to the foreground.  And for example, if you are in the middle of moving a graphic around in the comp - even if the mouse button is still pressed - Pr autosave will bring Pr to the foreground and cancel your move in AE.  You have to tab back and do it again...

                                  • 14. Re: Premiere Pro - Auto Save is Killing me
                                    petergaraway Adobe Employee

                                    Hi AtonMusic and everyone else,

                                     

                                    Sorry for the frustration. We're working on this and hope to have it resolved in a future release.

                                    • 15. Re: Premiere Pro - Auto Save is Killing me
                                      RolandMABrown

                                      Hi I'm new to Premiere Pro (and video editing) and had also wondered why Pr brings itself to the front every time it autosaves - hope you can sort that.

                                       

                                      Much more annoyingly though, I have been working on a project all last evening and today, watching autosave back up my work every 15 minutes, and assuming I'm safe - that's what autosave does, right?

                                       

                                      My Mac just crashed, which shouldn't have been a problem because I'd have had a maximum of 15 minutes' work to redo... except that when I checked the ten autosaved files, there is none from the last few hours!?!

                                       

                                      The sixth file is the most recent (and the largest file size), but was last saved about five hours ago. Everything I have added since then seems to have been lost.

                                       

                                      Am I missing something here? I've been watching the autosave bar go across the screen so I know it was saving the project, so why can't I find the up-to-date files? Surely, unless I'm going crazy and have missed something, 1) the autosave function is worse than useless — if it didn't exist, I'd have save the project manually every so often, as I do with other software; and b) presumably thousands of other Premiere users would have experienced the same problem when their computers crashed?

                                      • 16. Re: Premiere Pro - Auto Save is Killing me
                                        Shadreck Rukweza Community Member

                                        I would recommend manual saving as well as auto save everytime you edit. Good luck!!

                                        • 17. Re: Premiere Pro - Auto Save is Killing me
                                          BGPictures Community Member

                                          I am having the same problem. (autosave only works if I don't crash. If I crash, it deletes the last hour or so of autosaves). I'm also on a Mac. Apparently, this is a bug that Adobe has not addressed since the CS3-5 era.

                                          • 18. Re: Premiere Pro - Auto Save is Killing me
                                            Charles VW Adobe Employee

                                            needles27 wrote:

                                             

                                            But CS6 introduced another horrible thing (on the Mac side) which is that whenever the autosave fires off when Pr is in the background, Pr moves to the foreground and kills/interrupts anything you were doing at that moment.  Why would this ever be useful!?   This is terrible, and a bug report has been filed.

                                            This should be fixed in the 6.0.2 patch

                                            • 19. Re: Premiere Pro - Auto Save is Killing me
                                              BGPictures Community Member

                                              Hey Charles. Any news on fixing the dissapearing Auto Saves leading up to a crash?

                                              • 20. Re: Premiere Pro - Auto Save is Killing me
                                                SimonHy Community Member

                                                The disappearing autosaves sounds a lot like the problem mentioned at the end of this thread:

                                                 

                                                http://forums.adobe.com/message/4679681#4679681

                                                 

                                                johnricca states that once the maximum number of autosaves is reached, they start getting overwritten incorrectly, resulting in them all being the same and all being out of date. Sounds pretty similar.

                                                 

                                                It would be great if the autosave was improved in Premiere, it does tend to pop up at odd moments and take far longer than autosaves in any other applications I've used.

                                                 

                                                Also, I'm really surprised reading through these threads how many people don't just hit save now and then and instead use the autosave as the main method for saving their work. I always think of Autosave as like a safety net. When all else fails, it's really great that it's there and can save you from catastrophy. But if you make the autosave your main way of saving, there is now no back up solution, no safety net. If something goes wrong, there's nothing there to cover you. I couldn't imagine working that way.

                                                • 21. Re: Premiere Pro - Auto Save is Killing me
                                                  RolandMABrown Community Member

                                                  Thanks, glad to know the foreground glitch will be sorted in 6.0.2.

                                                   

                                                  Do you have any thoughts on the missing autosaved files though? From Benjamin's post I'm clearly not the only user who has experienced this, but surely it can't be a fault that Adobe has allowed to exist for some time? What on earth would be the point of an autosave function that had a habit of deleting the most recent files it has saved?

                                                  • 22. Re: Premiere Pro - Auto Save is Killing me
                                                    RolandMABrown Community Member

                                                    Further to my previous post, I've just seen Simon's message and link, and am shocked to discover that Adobe has presumably known about this problem for at least two years, and has done nothing to sort it out.

                                                     

                                                    With respect, I think the suggestions to save manually are missing the point here. As a journalist for 30 years I have a well developed left-thumb-and-finger twitch to save my work in Word etc every so often. The point with Premiere Pro is that when you see it apparently saving your work automatically, you're surely less inclined to save it yourself — even if, unlike me, you're not hopelessly naive enough to think that it's actually saving it properly, so you don't need to repeat the task.

                                                     

                                                    Which is more dangerous: a) a car with no brakes, or b) a car with good brakes that suddenly fail just when you need them most?

                                                     

                                                    As someone who has just spent a lot of money on Premiere Pro, I'd say the answer is a), but personally I'd buy a car from a different company...

                                                     

                                                    (Mind you, I don't want to sound too grumpy because the rest of Premiere seems brilliant so far! Maybe if Adobe can't fix autosave, they just need to either disable it or warn people that it can't be trusted?)

                                                    • 23. Re: Premiere Pro - Auto Save is Killing me
                                                      shooternz Community Member

                                                      (Mind you, I don't want to sound too grumpy because the rest of Premiere seems brilliant so far! Maybe if Adobe can't fix autosave, they just need to either disable it or warn people that it can't be trusted?)

                                                       

                                                      You can disable it your self if you dont trust it.

                                                       

                                                      Use a regular and incremented manual save workflow instead.

                                                      • 24. Re: Premiere Pro - Auto Save is Killing me
                                                        dan3430

                                                        How is that coming along???? and why did you not patch it for past releases of Premier? I understand why new features are released in new paid versions, but for the money I already spent I'd like to have a program that functions  bug free. I'm still using CS5, and happily watch the auto-save notification in the bottom of my screen... then upon a sudden inexplicable crash I look in the auto-save folder to not have a version for 2 1/2 hours!!!  Does adobe have any idea how much valuable time they've wasted from BUGS???  I am a heavy user of lightroom, photoshop and occasionally premier pro.  Mark me down as saying that I would be THRILLED if Adobe didn't release a single new feature for 5 years if they could just get their f*ing act together and release some bug free professional grade software!

                                                        • 25. Re: Premiere Pro - Auto Save is Killing me
                                                          Kevin-Monahan Adobe Employee

                                                          Hi Dan,

                                                          dan3430 wrote:

                                                           

                                                          How is that coming along???? and why did you not patch it for past releases of Premier?

                                                           

                                                          Very sorry you're having trouble. We are still working on improving the Auto Save function. Unfortunately, new features are not added to previous versions of our software. That's always been the case. We are still providing bug fixes for CS6, however.

                                                           

                                                          dan3430 wrote:

                                                           

                                                          I would be THRILLED if Adobe didn't release a single new feature for 5 years if they could just get their f*ing act together and release some bug free professional grade software!

                                                           

                                                          I can understand how frustrating that might be. Sorry about the inconvenience. Unfortunately, it is not advantageous to lock down features for years at a time. Consider that new camera formats and codecs are constantly being released and we must support them. That is only one reason we must constantly innovate and create new versions of Premiere Pro.

                                                           

                                                          Software that contains, say, 30 million lines of code (as Premiere Pro has), cannot ever be completely "bug free." See this post for some perspective: programming practices - Is it possible to reach absolute zero bug state for large scale software? - Programmers Stack Ex…

                                                           

                                                          I know how frustrating bugs can be, I have been editing for 25 years, the last 16 on digital. All NLEs have issues. The important thing is to fix the issues that affect the most users first. We use a number of methods to determine which bugs need fixing first, the most important of which being our own bug report form filled out by customers like you.

                                                           

                                                          Thanks,

                                                          Kevin

                                                          • 26. Re: Premiere Pro - Auto Save is Killing me
                                                            dan3430 Community Member

                                                            I update adobe LR with every new release, and so when there are some new bugs I'm never too surprised.... still frustrated, but not too surprised. When I experience a bug that costs me multiple hours of work and within 30 seconds of searching I find out that it's been a known bug for over 2, that's a little more infuriating.  Okay, maybe we'd all appreciate if you continued to support new cameras, but if you spend some time in the forums you'll notice that especially in the last 2-3 years adobe has lost a lot of respect from long term users.  There is a good chance that there will not be any serious competition to Adobe in the near future for desktop photo and video editing software, but if Adobe expects customers to keep paying for upgrades or joining CC they need to focus on what their professional customers actually care about. 

                                                            • 27. Re: Premiere Pro - Auto Save is Killing me
                                                              GreenView

                                                              Absolutely! This is a constant frustration for me at work. Autosaves kicking in mid-drag can be excruciatingly annoying.

                                                              I spoke to someone at Adobe support and he replied saying that they had actually written it into CC NOT to auto-save whilst something is in transit, ie. being dragged. However, I've seen no difference in the frequency of what I would honestly refer to as a bug!

                                                              Premiere, I love you, but small things like this shouldn't still be happening!

                                                              • 28. Re: Premiere Pro - Auto Save is Killing me
                                                                Mark Mapes Adobe Employee

                                                                @ greenview: Exactly what version are you useing, as displayed in Premiere's About box?

                                                                • 29. Re: Premiere Pro - Auto Save is Killing me
                                                                  kevn86

                                                                  I'm using Premiere Pro CC 2014.2 (8.2.0 [65] Build) on a Mac with OS X Yosemite 10.10.3

                                                                   

                                                                  Preface: I love Premiere, I love Adobe, this is not a complaint, I am not angry or upset, your products are far more valuable to me than any amount of money, I am more than pleased with your software, I am more than pleased with your services, I am more than pleased with your prices.  Unfortunately, I can relate to the issues attached to the auto-save function.  So I'm sharing my experiences and my suggestions in order to possibly help make this amazing software even better for all of us.

                                                                   

                                                                  I've been interrupted by auto-save countless times, sometimes it's a minor inconvenience that requires me to repeat whatever action was interrupted.  Other times, depending on the action that it interrupts, it causes Premiere to crash...  Today I've decided to go ahead and disable auto-save until I see improvements made to the way that it works, because in its current state, for me anyway, it DOESN'T work... It's caused me far more frustration and time lost than it has saved me from anything.

                                                                   

                                                                  My most recent encounter with an auto-save interruption DID cause a crash.  This time, the auto-save kicked in while I was adjusting the width of the tools panel in the title editor window, meaning, I had my left-click held down and was currently dragging to my desired tools panel width to more effectively edit the title in which I currently had open in the title editor window.

                                                                   

                                                                  Anyway, I've submitted a bug report and feature suggestion but I figure it can't hurt to share the suggestions here as well... Not to mention, the 2000 character limit for those forms...

                                                                   

                                                                  MY IDEAL SOLUTION: If the auto-save timer "reaches zero" while premiere is actively completing a task, OR while the user is actively sending commands to premiere in any way, force the auto-save to wait until the next instance of complete NON-activity from both the user and premiere itself, then initiate the auto-save and reset the timer upon completion.  This would cut out the possibility of such collisions, and any crashes that may result.  I know I'm not the only person who has been interrupted by auto-save, I also know that the auto-save interruption has caused crashes for me in the past (although I don't recall exactly what actions I was doing when the interruptions and crashes occurred in the past), most times it simply interrupts my current action, requiring me to repeat the action if desired, which is fine I suppose.  I just see this solution as a way to eliminate the concern altogether.

                                                                   

                                                                  BONUS SUGGESTION: It would also be awesome if while auto-save is active, user commands cannot be made.  This would prevent users from accidentally interrupting and/or canceling the auto-save.

                                                                   

                                                                   

                                                                  ALTERNATE SOLUTION:  Perhaps have an optional timer somewhere on the interface of premiere that shows a live countdown to the next auto-save so that users can keep an eye out for the interruption.  Maybe even have clickable options within the timer to do things like, "Skip upcoming save, reset the timer", and "Save now, reset the timer".  That way if someone is about to get pretty deep into an edit, and doesn't want to be interrupted, let's say they glance at the timer and see that the next auto-save is less than 3 minutes away, they can then choose to save now, and not worry about the auto-save interruption for another X minutes (X being whatever their auto-save interval is set to).  Same is true for the skip and reset, although someone may want to use this instead if they know that they haven't changed much since the last auto-save (or manual save) and are trying to save space when possible.

                                                                   

                                                                   

                                                                  Obviously my vote is for my ideal solution + bonus suggestion.  I realize that may be asking for a lot, which is why I also suggested the alternate solution.  I would be more than happy having the added control over auto-save that it would provide.

                                                                   

                                                                  I manually save quite often, but I'd like to keep auto-save enabled as a safety net.  I honestly don't mind at all that it is not a background operation, but the interruptions and crashes have gotten to the point where I have a mini-panic attack every time it pops up while I'm working on something...  Thinking to myself, "PLEASE don't crash..."

                                                                  • 30. Re: Premiere Pro - Auto Save is Killing me
                                                                    WebOfWebs Community Member

                                                                    Over 3 years later, numerous versions later, many complaints, features requests and bug reports later, and...

                                                                    STILL NOT FIXED (vCC2015.0)

                                                                     

                                                                    This is STILL bothering me, along with numerous other irritations, and some of the fanbois wonder how i can have the audacity to complain.

                                                                     

                                                                    3 years?!?!?!

                                                                     

                                                                    But then, the Acrobat Reader updater is stuck in your face while downloading, and has annoyed *everyone* for what SIX years now?!?!?!

                                                                    sometimes i think there are very few people actually working for adobe.

                                                                    • 31. Re: Premiere Pro - Auto Save is Killing me
                                                                      Derjis Community Member

                                                                      WebOfWebs wrote:

                                                                       

                                                                      Over 3 years later, numerous versions later, many complaints, features requests and bug reports later, and...

                                                                      STILL NOT FIXED (vCC2015.0)

                                                                       

                                                                       

                                                                      3 years?!?!?!

                                                                       

                                                                       

                                                                      sometimes i think there are very few people actually working for adobe.

                                                                       

                                                                      Based on some of the conversations I've had on these forums and seeing how bug-riddled Adobe's releases are, I'd say you hit the nail on the head...

                                                                      • 32. Re: Premiere Pro - Auto Save is Killing me
                                                                        J. Simon Community Member

                                                                        I just want to say to every poster in this thread, there is a better way.  But we will never get this better way unless everyone tells Adobe they want it.

                                                                         

                                                                        FR: Instant AutoSave

                                                                        • 33. Re: Premiere Pro - Auto Save is Killing me
                                                                          WebOfWebs Community Member

                                                                          Interesting idea.

                                                                          However, where i live, the local business owners and managers, take an active interest in their livelyhoods. Sometimes they improve their products/venues without *anyone* complaining. It gives them a leg-up on the competition, better customer relations, and a stronger image...

                                                                           

                                                                          oh, why am i bothering. You do it your way. Wait until *everyone* points out something is broken...

                                                                          • 34. Re: Premiere Pro - Auto Save is Killing me
                                                                            J. Simon Community Member

                                                                            It's not my way.  I don't work for Adobe.  If I were the PP project manager, my first order of business after becoming aware of this idea would have been a mandatory staff meeting to say "Everyone, drop whatever you're working on.  This get's done NOW".

                                                                             

                                                                            To my thinking, Instant AutoSave is the single most important new feature that could possibly be added to any piece of software, not just Adobe's.

                                                                            • 35. Re: Premiere Pro - Auto Save is Killing me
                                                                              BartonGarrett256 Community Member

                                                                              Ah, basic stuff may not be fixed, but look at the bright side-  we now have Adobe Stock-  and get reminded about it ever time we open Pr!

                                                                              • 36. Re: Premiere Pro - Auto Save is Killing me
                                                                                WebOfWebs Community Member

                                                                                I do not understand why anyone who "does not work for adobe" would spend time defending their actions, or lack of, and make suggestions that annoy both customers and staff. But then again, i dont understand why there are annoying bugs in the software - for years.

                                                                                 

                                                                                Yippee - Adobe Stock. I might use it, if i can see past the autosave and acrobat-updater...

                                                                                • 37. Re: Premiere Pro - Auto Save is Killing me
                                                                                  J. Simon Community Member
                                                                                  I do not understand why anyone who "does not work for adobe" would spend time defending their actions

                                                                                   

                                                                                  Have I done that here?  Somehow I missed it.  I actually thought I was criticizing Adobe for still not having the Instant Autosave feature, even though the original suggestion was over a year and a half ago.

                                                                                   

                                                                                   

                                                                                  and make suggestions that annoy both customers and staff.

                                                                                   

                                                                                  You seem to be the only customer whose annoyed, although I honestly don't see how anyone could possibly be annoyed with this particular feature request.  I thought it was absolutely brilliant the second I first read about it on the Lightworks web site.

                                                                                   

                                                                                  I've gotten no feedback from staff to suggest they're annoyed.  In fact, in the original feature request thread, the one staff member who posted seemed to really like the idea.

                                                                                   

                                                                                   

                                                                                  But then again, i dont understand why there are annoying bugs in the software

                                                                                   

                                                                                  Because it's simply not possible for any program with over a million of lines of code to be entirely bug free.