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Can't close or generate a project

Guest
Feb 22, 2012 Feb 22, 2012

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A Robohelp HTML project does not respond to any orthodox attempt to generate any SSL or to close the project. Nothing happens when I click File > Close Project, File > Exit, the X in the upper right corner, or when I click Generate, or any SSL, or right click an SSL and select Properties.

I am able to open, edit, and save topics, and to check in to our source control. This project worked yesterday. Other projects still work today.

This is Robohelp HTML upgraded to 9.2 a few weeks ago, on Windows 7 64 bit. The source control is SVN with the PushOK plugin. A copy of the project did nothing different same with the machine unplugged from the network. I have rebooted and rebooted, deleted the cpd before opening, no change.

One obvious approach would be to create a new copy from source control, but an apparent file name case conflict is causing that to fail (UNIX server), so that has to wait until there's someone with direct access to SVN.

Any suggestions?

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LEGEND ,
Feb 24, 2012 Feb 24, 2012

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Can we just make sure that the project once you've done your SVN Update is not located on a network drive?


  The RoboColum(n)   @robocolumn   Colum McAndrew

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Guest
Feb 24, 2012 Feb 24, 2012

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Two people work on the project, so it has to be on the network.

The other user, who has direct SVN access, did a bunch of cleanup in SVN, finding any number of mysteriously locked files, finding in the project old zombie files returned from who knows where, links to absolute locations rather than relative locations, content missing from topics, a salad of odd problems. A functional version is back in source control, a new copy from there does generate and close as expected, but there's a lot of damage to repair. It's hard to tell how many things went wrong to get to where we are now, but this is where we are now.

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LEGEND ,
Feb 24, 2012 Feb 24, 2012

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Hi there

Sometimes we find that folks are actually mistaken about where a project actually *IS* when you are using something like SVN or other source control systems in order to share a project. Certainly the network is the only focal point, but generally, you have what is called a "Working Folder". And that is typically a local folder on your C drive.

As you work with Source Control, the files you check in and out are copied from the network location to the local C drive where you actually edit them.

Cheers... Rick

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