-
1. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 21, 2012 11:18 AM (in response to mckinney3)What is puzzling is that, in your case, the same printer behaves differently in Illustrator and in Photoshop.
Strictly from the point of view of the Epson driver (and I also have an Epson 2200), the size of the paper makes a big difference. If you are printing a 6" long image on 4" x 6" paper in normal mode, the driver will shrink the image by about the factor you mention just to make sure the whole image prints inside the printing boundaries. On the other hand, if you are printing in borderless mode, then the printer driver enlarges the image a bit so that it bleeds off the page in order not to leave any hint of a white border around the image.
Another factor that makes a difference is checking the "Fit to Size" "Scale to Fit Media" in the Photoshop printer dialog box.
As a test, try printing your 6"-image in normal mode in a letter-sized, 8.5" x 11" page. It should print at exactly the specified size with very wide white margins around it.
As I said at the beginning of this message, I have no explanation why the printer driver should behave any differently in Illustrator. It is after all the very same printer driver, and it is the driver that determines how an image prints. I have no idea if the printer driver is smart enough to know the difference between expecting photographs from Photoshop versus illustrations from Illustrator. This is a good question to pose to Epson; their tech support people are usually very cooperative. Personally, I'm more concerned with photographic prints.
Message was edited by: R_de_Gokker
-
2. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 21, 2012 11:20 AM (in response to mckinney3)Please note that I've edited my previous post to read "Scale to Fit Media" in lieu of "Fit to Size".
-
3. Re: Dimensions of printed image not equal to document
mckinney3 Feb 21, 2012 12:30 PM (in response to R_de_Gokker)Thank you for your comments. Since you have a 2200, maybe you could run the experiment on your machines and see what happens.
I have also changed the PS resolution design size to 360 thinking that the epson native resolution of 360 increments might be a factor but I get the same result.
I also opened the PS graphic in Illustrator instead of designing in Illustrator and it prints just fine.
I also printed to my HP laser Jet printer and experienced the exact same problem - A 6 inch object prints smaller by 1/16 - 3/32 inch.
I think this narrows the issue to PS.
-
4. Re: Dimensions of printed image not equal to document
mckinney3 Feb 21, 2012 12:32 PM (in response to mckinney3)I also am making sure that I am not getting a cropping effect due to the limitation of the printer and its printable area.
-
5. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 22, 2012 10:47 AM (in response to mckinney3)I'll be glad to help if I can, but before risking wasting our time, I really need to ask you to address the key issues in my post in order to eliminate at least most of the variables:
* What exact paper size are you using?
* What's the version of the Epson driver you're running?
* What mode, standard or borderless, are you selecting? in other words, which of the six virtual 2200 printers installed by the Epson driver installer are you using to print this particular image (see screen shot) ?
In order for my experiment to have some meaning, could you please upload the actual, exact image file you want me to print to a site like yousendit.com or Dropbox so I can download it?
What I can unequivocally tell you is that the image shown in the screen shot prints at exactly the same dimensions shown in the settings of that print dialog box. i.e. 6.636 inches by 8.133 inches as measured by a vernier caliper.
mckinney3 wrote:
…I also printed to my HP laser Jet printer and experienced the exact same problem - A 6 inch object prints smaller by 1/16 - 3/32 inch.
I think this narrows the issue to PS…
…unless the Epson printer driver makes that decision when it detects an image file coming from Photoshop.
Would that be a distinction without a difference, perhaps?
An insurmountable difference may be the fact that, on the Mac, I am using the prior version of Photoshop and not running Lion, as I have stopped upgrading OS X at Leopard, and run version 11.0.2 on it. At a different location I run Photoshop 12.0.4 under Windows, which is not a valid or even relevant comparison.
-
6. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 22, 2012 9:37 AM (in response to mckinney3) -
7. Re: Dimensions of printed image not equal to document
mckinney3 Feb 22, 2012 11:51 AM (in response to R_de_Gokker)Thank you again for trying to help me!
Here are the answers to your questions:
What exact paper size are you using?
My document size is 7 x 7 inches so I want run into any clipping problems with printer. The paper size is standard Letter - 8.5 x 11 inches
* What's the version of the Epson driver you're running?
8.6.1
* What mode, standard or borderless, are you selecting? in other words, which of the six virtual 2200 printers installed by the Epson driver installer are you using to print this particular image (see screen shot) ?
My dialog drop down for printer does not indicate but one epson option. Attached is screen shot:
You are probably right that your set up will not be apples to apples to mine. I hope a Lion and Epson user monitors this thread.
Would you still like a file?
-dan
-
8. Re: Dimensions of printed image not equal to document
mckinney3 Feb 22, 2012 12:15 PM (in response to mckinney3) -
9. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 22, 2012 6:18 PM (in response to mckinney3)mckinney3 wrote:
…Would you still like a file?
It certainly wouldn't hurt to examine it, as the print settings are saved with the document itself. But, yes, your setup is substantially different from mine.
Have you talked to Epson? In particular, it will be worth to inquire whether the Common Updater v9.0 is applicable in your case, and why the Epson tech support page for the 2200 still shows printer driver 8.1 for this printer.
Epson also has a Liion support page at;
http://www.epson.com/cgi-bin/Store/support/supportLion.jsp?BV_UseBVCookie=yes
but the 2200 is not specifically listed there.
-
10. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 22, 2012 6:23 PM (in response to R_de_Gokker)My feeling is that, with Lion, Apple has taken a turn away from professional and serious computing and is directing the entire corporation to mobile devices, to the point where the most dedicated contributors at the Apple discussion forums are expressing a belief that in a few short years, professional users won't even be able to get desktop computers from Apple.
However, that's a different issue.
-
11. Re: Dimensions of printed image not equal to document
R_de_Gokker Feb 22, 2012 6:41 PM (in response to mckinney3) -
12. Re: Dimensions of printed image not equal to document
mckinney3 Feb 22, 2012 7:15 PM (in response to R_de_Gokker)I made the set up selections that you specified.
The problem still exists.
Remember this is not just Epson 2200 issue but also occurs on the HP laser printer as well.
Again, thanks for hanging in an continuing to make suggestions.
The PS file just tested is at this link.
http://dl.dropbox.com/u/36524202/dimension%20target.psd
dan





