5 Replies Latest reply: Feb 24, 2012 12:47 PM by Dave LaRonde RSS

    .avi files no longer importing (86 :: 1)

    themanofvideo Community Member

      Recently, After Effects CS5.5 has simply stopped importing .avi files. It's very frustrating sense I was in the middle of a project and it's just stopped reading my main video file.

      I've tried everything from completly uninstalling and reinstalling CS5, to updating my codecs, but I always get:

       

      After Effects Error: File "X.avi" cannot be opened, it may be in an unsupported format. (86 :: 1)

       

      I've searched everywhere, but I can't seem to find a solution. I'm running it on a PC and it's not having any trouble with .mp4 files. I also use Divx if that's any help.

       

      Any assistance would greatly be apreciated.

        • 1. Re: .avi files no longer importing (86 :: 1)
          Dave LaRonde Community Member

          Sorry, but that's not a lot of information to go on.  Here's a list of helpful information you can provide to aid in the diagnostic process.

           

          Having directed you there, I'll still ask this:  did you install the K-Lite codec pack?  If yes, you're hosed.  No one should ever use that piece of garbage.  You are doomed to reinstalling EVERY piece of software on your machine, and that includes the the operating system.

           

          And to quote from Mylenium -- a mainstay contributor to this forum -- "Divx is evil."  From that, I think you can guess what you should NOT be using.

          • 2. Re: .avi files no longer importing (86 :: 1)
            themanofvideo Community Member

            did you install the K-Lite codec pack?  If yes, you're hosed.  No one should ever use that piece of garbage.  You are doomed to reinstalling EVERY piece of software on your machine, and that includes the the operating system.

             

            And to quote from Mylenium -- a mainstay contributor to this forum -- "Divx is evil."  From that, I think you can guess what you should NOT be using.

            That's horrible news.

            I installed it because After Effects was not rendering avi videos in the prieview and thought I needed to update my codec.

             

            I wish I had known about this earlier.

             

            I may as well post whatever information I can just in case anyway.

            -Using After Effects CS5.5 10.5.0.253

            -Checked for updates, found none

            -Vista Home Premium service pack 2, 64 bit

            -Error happens with any .avi fotage

            -Intel core 2 quad CPU Q6600 @ 2.40GHz 2.39GHz

            -4GB RAM

             

            Are you sure total reintalation is the only alternative?

            • 3. Re: .avi files no longer importing (86 :: 1)
              Dave LaRonde Community Member

              themanofvideo wrote:

              Are you sure total reinstallation is the only alternative?

               

              Pretty much. 

               

              You can confirm by doing TWO searches in this forum: one using the term Klite or K-Lite and one for AVI.  The first search will reveal others' experiences with K-Lite, and the second should reveal Todd Kopriva's recent post on AVI woes like yours.  You'll find the search window in the upper right the page.

               

              Looking over your specs, I'd also double check AE 10's (or 10.5's) System Requirements.  I'm not certain if Vista 64-bit is up to snuff.  You might need Win 7 for best results.

               

              Now here's something I AM certain about: you're way low on memory for AE work.  4 gigs is almost nothing.  There's no way you can use multiprocessing.  I would say that 8 gigs is the minimum to run AE effectively.  16 gigs lets you use a couple of cores for multiprocessing.  24 gigs is good for multiprocessing.  More memory than that lets you leave other applications open with no worries.

              • 4. Re: .avi files no longer importing (86 :: 1)
                themanofvideo Community Member

                Thank you for the help. I may as well just wait for the new system I'm building.

                 

                In the meantime, you wouldn't happen to know of any .avi converters with minimal quality loss would you?

                • 5. Re: .avi files no longer importing (86 :: 1)
                  Dave LaRonde Community Member

                  I don't, I'm a Quicktime guy.  I use it for everything, even on my Windows box at home.  AVI is Terra Incognita in my world.

                   

                  But don't overlook that second search I recommended: somebody recently had AVI problems like yours, and Todd had the answer.