0 Replies Latest reply on Feb 24, 2012 5:03 PM by pwillener

    The Flash Player Settings Manager is currently open (Windows)

    pwillener Legend

      You are getting message "The Flash Player Settings Manager is currently open" during the Flash Player installation, despite the fact that the Flash Player Settings Manager is not running.

       

      To resolve the issue, do the following:

      • on 32-bit systems: delete file FlashPlayerCPLApp.cpl from C:\Windows\system32
      • on 64-bit systems: delete file FlashPlayerCPLApp.cpl from C:\Windows\syswow64

      then try to run the installer again.