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Flash Player crashes instantly, cannot disable hardware acceleration - Ubuntu 11.10 Acer Aspire One

New Here ,
Feb 27, 2012 Feb 27, 2012

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Ubuntu 11.10 32 bit

Firefox 10.0.2 32 bit

Flash 11.1 r102

I have a Acer Aspire One netbook

As soon I hit "play" on a flash movie, flash player crashes

I have tried to disable hardware acceleration to eliminate that possibility, but the check box does not respond to input

I read that the flash player system controls do not respond when there are scrollbars around the screen (as there are on a small netbook screen) so I zoomed out to get rid of the scrollbars, but the systems setting menu is still unresponsive when I try to disable hardware acceleration

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Advisor ,
Feb 27, 2012 Feb 27, 2012

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New Here ,
Feb 27, 2012 Feb 27, 2012

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Thanks Carl, but as I mentioned:

>I have tried to disable hardware acceleration to eliminate that possibility, but the check box does not respond to input

eg. when I right slick on a player, the setting menu opens up, but the "Enable hardware" check box does not respond to a mouse click and remains on  I also tried tabbing around the settings menu and using the return key to select/ de-select but that doesn't work either

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Advisor ,
Feb 27, 2012 Feb 27, 2012

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Did your netbook still crash when you tried my suggestion?

What is your video adapter and driver version?

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New Here ,
Feb 27, 2012 Feb 27, 2012

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Hi Carl,

I am unable to disable hardware acceleration with your method, and yes the flash player still crashes

I think the video adaptor is a Intel GMA 945GMS

I can't find what video driver version it is - Ubuntu system information says "none" and I don't know how to find out otherwise on CLI

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Advisor ,
Feb 27, 2012 Feb 27, 2012

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Try updating your video driver:

Have you tried 11.2 RC? http://labs.adobe.com/downloads/flashplayer11-2.html

If the does not help, clean install back to 10.3: How do I do a clean install of Flash Player?

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New Here ,
May 01, 2012 May 01, 2012

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Hi iuy9uyu

Did you find a solution to this problem?

I'm having the same issue

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Guest
May 02, 2012 May 02, 2012

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Hardware Acceleration is not supported on Linux. See: http://forums.adobe.com/thread/911321

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Adobe Employee ,
May 02, 2012 May 02, 2012

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We'd like to take a look at the crash.


Please file a bug at bugbase.adobe.com, and include the URL to the site that causes the crash.

Thanks

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