17 Replies Latest reply: Feb 25, 2013 7:58 AM by Jeff A Wright Branched to a new discussion. RSS

    Downloading a Photoshop Elements Mac trial — download/install does not start

    KD0101

      I am attempting to download Elements 10 trial on a Mac Book Pro.  I have turned off my pop up blockers, firewalls, third party blockers, etc...  I downloaded the assistant and once it installs nothing happens.  It disappears out of the dock without downloading Elements.  I tried to download AIR as well as it stated that it may need that downloaded before the assistant could work.  Same thing happened.

      Thank you,