6 Replies Latest reply: Mar 5, 2012 11:59 AM by Kat Gilbert RSS

    Trying to get simple Help at this Hell Hole.....


      Excuise the frustration, but the cycle and attempt to get simple help here is almost impossable.

      My three questions I think are simple...but I can't find the support to get the answers.  The questions are:


      1.  I’m using Windows 7 professional it’s 64 bit…do I need to install the 32 bit CS5 as well?

      2.  I downloaded from the web CS5 do I need to keep in my computer the 1.69 Gig folder “Adobe CS5.1” which contains Photoshop CS5.1 Read Me and Adobe CS5.1, which has the exe file on it… or can I put it on a DVD?   Would I have to do anything special to reinstall (if I ever needed to) with the DVD?

      3.  Now that everything is downloaded and installed do I need to keep Akamai_NetSession_Installer in my computer or may I uninstall and delete it?


      Now that I've asked the question I have no instruction, or idea of where I go to get an answer if one is ever posted.  This appears to me to be a very poor way to run a business...