4 Replies Latest reply: Mar 6, 2012 10:13 AM by Jeff A Wright

Lightroom 4 download doesn't start.

Martov-photo Mar 6, 2012 9:57 AM

Hey, I've just purchase de Lightroom 4 and I'm unable to download it. Safari can't find the associated link file. I've tried from Europe site as well as the download link that came with the order. I've also tried the trial version. Nothing to do, is there a problem with the server ? Even tried with Firefox !

Thank you for your time.

1. Re: Lightroom 4 download doesn't start.

Jeff A Wright Mar 6, 2012 9:57 AM (in response to Martov-photo)

I am currently download Lightroom 4 successfully as we speak utilzing Chrome on Mac OS. Perhaps try a different web browser or Internet connection?
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2. Re: Lightroom 4 download doesn't start.

Martov-photo Mar 6, 2012 10:01 AM (in response to Jeff A Wright)

Tried with Safari, Firefox, Folx download manager, do i really need Chrome ?
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3. Re: Lightroom 4 download doesn't start.

Martov-photo Mar 6, 2012 10:10 AM (in response to Martov-photo)

Ok work with Chrome, but why is this the only browser that worked ?????
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4. Re: Lightroom 4 download doesn't start.

Jeff A Wright Mar 6, 2012 10:13 AM (in response to Martov-photo)

It might have to do with an add-on or plug-in you have installed in Safari and Firefox. I was able to initiate the download process in Safari as well. If you just installed Chrome then the other software you have installed, which might install add-ons or plug-ins, would not be installed.
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