2 Replies Latest reply: Oct 17, 2013 1:23 PM by BlondeCoffee RSS

    Acrobat X not retaining Quicktools

    Pointyhat!

      Mac 10.6.8, Acrobat X 10.1.2

       

      Why doesn't AcroX retain any Quick Tools that I've added to the menubar whenever I restart?

      Beyond annoying.

        • 1. Re: Acrobat X not retaining Quicktools
          dave_m_k Adobe Employee

          Good day,

           

          Sorry for the trouble you're having.

           

          Sounds like your Acrobat preference file isn't being written over properly.

           

          Try the following:

          1. Move the com.adobe.Acrobat.Pro.plist ( or .Standard.plist)file from Users\<username\Library\Preferences to your desktop
          2. Launch Acrobat X
          3. Configure your Quick Tools again
          4. Close Acrobat X
          5. Relaunch Acrobat X

           

          If your preferences now stick, it was your old prefs file and you can trash it.

           

          Let us know how it goes!

           

          Kind regards,

          David

          • 2. Re: Acrobat X not retaining Quicktools
            BlondeCoffee

            David, I typed com.adobe.Standar.plist into my search box and nothing came up. I also cannot find it in my Library. Any ideas?

             

            Thanks!