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1. Re: Photoshop5: Cannot complete your request because of a program error!
c.pfaffenbichler Mar 5, 2012 4:36 AM (in response to Astara_)If the program knows it has an error, then does that mean the error was programmed into the product to begin with?
What do you mean exactly?
If you expect some help here you may have to provide more info on version, OS, etc.
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop, 3rd party plug-ins deactivation, system maintenance, font validation, etc.)?
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2. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 5, 2012 8:46 AM (in response to c.pfaffenbichler)Well Do all of them give that error? Didn't know it was so common... It's running on a x64Win6 CS5 verserion.
I worked around the prob by copying both layers to another pic entirely of the same size, and pasted them in the same place. and they merged fine there so I copied that back into the main. Not sure what that error means though.... Am I hitting up against some limit and likely to hit this again sooon?
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3. Re: Photoshop5: Cannot complete your request because of a program error!
c.pfaffenbichler Mar 5, 2012 8:57 AM (in response to Astara_)Well Do all of them give that error?
Could you be more specific?
Which command exactly are you trying to invoke?
The selected Layer in the screenshot is set above a Group, so you’d need to select that one or another Layer, too, to be able to use »Merge Layers«.
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4. Re: Photoshop5: Cannot complete your request because of a program error!
Noel Carboni Mar 5, 2012 9:51 AM (in response to Astara_)Astara_ wrote:
It's running on a x64Win6 CS5 verserion.
Win6 - would that be Vista then? What version of CS5 (in other words, have you installed all the updates)? Is it 12.0.4, specifically? Perhaps it would be helpful for you to take the time to be thorough and accurate.
Clearing preferences has already been suggested. Since you have a reproducible problem, you can do some basic things and you should fairly quickly know whether you've corrected the root cause... Here are some additional suggestions:
1. Go into Edit - Preferences - Performance and disable OpenGL Drawing, then close and restart Photoshop. Does the problem persist? If not, then you very likely have a display driver problem. The solution to such a problem is often to go to the web site of the maker of your video card and download/install their latest display driver release for your hardware and OS. Don't forget to re-enable OpenGL Drawing.
2. Make a small, highly cropped version of your file. Assuming you can still reproduce the problem with it, post a copy of it online along with specific steps to reproduce the problem and those of us on this forum can try opening it and following your specific steps to try to reproduce it as well.
-Noel
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5. Re: Photoshop5: Cannot complete your request because of a program error!
Chris Cox Mar 5, 2012 11:09 AM (in response to Astara_)>> product has been acting flakey lately -- like not updating screen on application of effects unless I change the window..
That means you have a video card driver problem, and need to update the driver.
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6. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 5, 2012 1:29 PM (in response to c.pfaffenbichler)c.pfaffenbichler wrote:
Well Do all of them give that error?
Could you be more specific?
You asked for what version and what OS. You may not remember, but there was a rather large discussion about how there was a problem with putting people of different OS's together as the problems were often explained differently -- and people argued vehemently against the point -- while also arguing against the terminology of each group -- rather proving the point. But through all that, I had mentioned that the help I had gotten had not been helpful as it had not been photoshop 'general', but specific to the MAC OS, which didn't help me. I.e. I'm On Windows....
Version...Looking at the picture -- from the transparent header on the popup and from the style of the popup, you'd be able to tell that without asking though, -- does MAC the exact same Aero styling?
Looking at the presence of 'What's Essentials and Adobe Live, that would narrow it down to CS5 or 5.5, no? Given from what I've read, there's not much difference between 5.0 and 5.5 in Photoshop except some added content. So feature wise it wouldn't make much difference would it?
Which command exactly are you trying to invoke?
Well.. looking at the screen shot, I see the "Direct Selection Tool" selected. At the top I see "Combine" box NOT greyed out, indicating there is something on the layer that can be combined. This is consisten with what I said about copying a vector from one source (layer) and pasting it on to a target (later), and trying to "merge" them (using "Combine") .
That's why I included the picture. I've noticed _some_ of the bright people want to see exact panel settings -- since the panel settings can often, more precisely, say what the condition of the user's environment is than they can describe it in words -- something about a picture being worth a 1000's words.
The selected Layer in the screenshot is set above a Group, so you’d need to select that one or another Layer, too, to be able to use »Merge Layers«.
Ahhh...sorry, my use of the word merge threw you off.. **vector**-- combine!... not merge...
That's why I included the pic... and more precisely, tried to merge the vector off of a layer onto
the vector of another layer -- ERK...COMBINE...the vector...s@#$*(#$*(... .. I think of it as merging, since they each defined a shape, and by merging the vectors I hoped to merge the shapes onto 1 layer (didn't look right after I did it... oh well)... but that was the point.
FWIW, I copied both of the 'layers' (vectors' actually) to another (^N) pic of the same size -- empty pict temp place holder), and merged (combined!!!) them there..)... brought it back to the main and it looked poopy... though the error message still bugs me... (more clear? on same page now?)
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7. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 5, 2012 1:53 PM (in response to Noel Carboni)Noel Carboni wrote:
Astara_ wrote:
It's running on a x64Win6 CS5 verserion.
Win6 - would that be Vista then?
Actually, using 'hamming-code' theory, since 'Win6' didn't exist, you'd have a choice of going with Win7, or Vista, but using the theory of going with the answer that requires the least correction, win7 is off by 1 character, while vista would be off by alot. and was never called win6, so it would be an unlikely choice. Thinking that 6 was next to 7 and it was likely I meant 7 would have been a more likely assumption -- just for future interpretation -- computers and humans have to interpret information all the time in partial and semi-incorrect forms -- humans have proven remarkably good in picking out information from noise -- being able to completely mispell words and only have the first and last letter rights, often got across meaning to most people. It's interesting there are some people have difficulty in doing this... All the updates up through 12.0.04 installed for some time. <\p> What version of CS5 (in other words, have you installed all the updates)? Is it 12.0.4, specifically? Perhaps it would be helpful for you to take the time to be thorough and accurate.
Yes... Um.. speaking of which, when you looked at the picture, did you take the time to be thourough and notice that it was using the aero interface on the popup -- something that wouldn't have been included in Vista? Yeah... I'll take time to be thorough and accurate -- as much as I can remember to.
Clearing preferences has already been suggested. Since you have a reproducible problem, you can do some basic things and you should fairly quickly know whether you've corrected the root cause... Here are some additional suggestions:
ARG!... How do you reset all your prefs bck to howy ou want after you trash them?... I just got done *untrashing* them after windows did it for me (and I had no saved preferences that had the prefs from before saved -- though I had saved them -- and had to reset my color profile and had to reset my wacom brush & pad settings.. Windows is so lovely... every logon/logoff is a new adventure... (it tries but usually fails to copy my profile to a server, which takes about an hour or more)... .. abysmal for copying 3-4G of data when it can copy 180G of data in 45 minutes on a backup-restore,...(over a net)...
1. Go into Edit - Preferences - Performance and disable OpenGL Drawing, then close and restart Photoshop. Does the problem persist? If not, then you very likely have a display driver problem. The solution to such a problem is often to go to the web site of the maker of your video card and download/install their latest display driver release for your hardware and OS. Don't forget to re-enable OpenGL Drawing.
----
Good idea for the othe problem I have (I'm pretty sure the vec-combining prob is not video card related)... but the problem with full screen updates not working... likely is... --- Not a driver issue -- EXACTLY-- unless you consider latest drivers possibly being broken is also a driver issue??? (might be the case... have read of others haveing probls with latest drivers, but might be failing vid card... hard to know... Got ***some*** better performance/usage out of a driver from last October I reinstalled to try to see if driver was prob -- but not all probs went away... so thinking HW... (latest driver was out <30 days ago, and some have indicated worse probs). It should work better for my SLI chard (Nvidia 590 = SLI card (2 580's on 1 card).
2. Make a small, highly cropped version of your file. Assuming you can still reproduce the problem with it, post a copy of it online along with specific steps to reproduce the problem and those of us on this forum can try opening it and following your specific steps to try to reproduce it as well.
But I already got past that point by copyying it to another blaank image where they compbined, and copying it back in... or did you miss that detail...?? I'd like to know under what conditions that error message is triggered more than anything...
-Noel
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8. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 5, 2012 1:54 PM (in response to Chris Cox)Chris Cox wrote:
>> product has been acting flakey lately -- like not updating screen on application of effects unless I change the window..
That means you have a video card driver problem, and need to update the driver.
Have latest drivers... it might be HW...
it's a Nvidia GTX 590, so could be result of the bleeding edge....
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10. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 6, 2012 4:00 AM (in response to c.pfaffenbichler)c.pfaffenbichler wrote:
I guess I understand the issue now, but if I have a Vector Mask with several SubPathItems »Combine« seems to result in a combined Path just as expected.
Uh... yeah.
that's what I usually get too. In fact, that's exactly what I said I got in my 2nd post.
What's a bit harder to do is to figure out why it didn't work and and, exactly, what type of error is this that Photoshop knows to check for, that isn't a user-error, and that isn't a temporal, resource-exhaustion problem.
Weird.
Sorry for my earlier incoherence...
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11. Re: Photoshop5: Cannot complete your request because of a program error!
Noel Carboni Mar 6, 2012 5:33 AM (in response to Astara_)I figured you were probably using Windows 7 based on the most likely typo, but I was trying to make a point: If you want accurate and throrough help, it might be a good idea to make your requests and provision of further information accurate and thorough.
Regarding your comments about Vista not using Aero for dialogs, well, they're just plain wrong.
Oh, and by the way, absolutely Vista is called Windows 6.0. From a geek's perspective we see it all the time:
My best guess at this point is that you're seeing the problems you are because you chose a nVidia video card, and that their drivers are not up to the quality level you require. When people ask me what video card I recommend I always respond with something of the ATI brand, because with a fair bit of personal experience both in using various cards with Photoshop and in programming OpenGL software to run on various cards, I've found ATI generally does a better, more professional job on their display drivers. They also don't appear to let their marketing folks drive their designs quite so much - the engineering just seems more sound.
One very specific thing comes to mind, re your 590, however... As you point out, it's a "marriage" of two GPUs under the covers (as many of the highest-end cards are), and we see more reports on this forum of Photoshop having problems with multiple GPUs than with single ones, probably because the drivers get all that much more complex. It's an even greater problem with two different GPUs; generally speaking people don't report as many problems with single GPU setups. It might be that you've gotten "too much" video card for Photoshop.
I don't know how aggressive you'd like to get in diagnosing this problem, but you could try swapping-in a single GPU ATI card. Switching brands will involve some pretty geeky ferreting-out of the nVidia software, but it's doable. I can offer some tips on doing so if you'd like.
Lastly, one of my earlier comments still applies: If you'd like to have others verify whether they see your problem using EXACTLY your file, you can make it available for others to download. If you don't want it seen publicly, you may feel free to eMail me a link to it. You can stop looking at your setup if a bona fide Photoshop bug can be reproduced by others using the same file. I imagine Chris Cox might like to see a copy in that case as well.
-Noel
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12. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 6, 2012 5:54 AM (in response to Noel Carboni)So your claim is that the popup saying that Photoshop can't proceed, due to an error is a popup put up by Nvidia?
If not, then there is no further need for me to "prove" I found an error -- Photoshop knows it encountered an error just like windows knows it encountered an error and dumps core. It's puts up a message instead of trying to proceed and possibly cause damage (or further damage). The message indicates, that Photoshop *KNOWS* it encountered an error and it refusing to proceed.
Your other nonsense is obfuscation of that point. I don't need to prove anything. I already worked around the problem. But I've already encountered multiple bugs. I've offered to upload files -- not provide a server to download from. Usually companies have servers, people upload to them. I'm not a company. I still have a 74MB file I spent several days on last october winnowing down a problem out of a 2-3GB file, that never found a anyplace to upload, so I'm not real interested in wasting more time spinning up unused test cases...
As for having more video card that PS can use -- no *** sherlock! PS uses about 5% of my card's capacity. It doesn't even max out more than 1 core rendering a brush stroke (out of 6)...
I know PS is not exceptionally optimized to make use of parallel or graphics hardware -- very few general products are (if any?!) Some niche products do. However, I don't just use my machine for PS.
FWIW -- I turned off the graphics processing in PS -- on soem of the non-rendering bugs...
made no difference -- i.e. the graphics card isn't the cause.
But I'm not saying PS is... just don't know at this point.
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13. Re: Photoshop5: Cannot complete your request because of a program error!
Noel Carboni Mar 6, 2012 9:49 AM (in response to Astara_)I have no idea what function Photoshop requested of the OS, video driver, or other parts of itself that failed, leading to that error message. Something went wrong it couldn't recover from.
You don't need to PROVE anything to anyone here. As I recall it was you who came here for advice on correcting problems that clearly not everyone has.
As far as calling my responses "nonsense", well, thanks! You go right on ahead living with your problems. Me, I'll be working error-free and I don't suppose I'll be trying any more to help you out of the goodness of my heart.
You'll notice my "nonsense" assessment that your video card is likely at fault agrees with that of the senior Photoshop engineer here.
I "get" that you're proud of your hot new computer system, but it's just a hunk of metal and silicon - not even the best one you could get, and clearly has its faults. You may feel nVidia was a great choice, but what's great for gaming isn't always great for professional work, no more than a Ferrari is a great choice for reliably getting kids to school every day.
I'm just telling you what my experience (which is considerable) has been. The problem with display driver faults is that they often cause memory corruption in the memory space of the application, which show up as weird things or general instability much LATER than the actual root cause. To someone without a good working knowledge of the internals it comes off looking like anything but a failure in the display driver and more like just general flakiness. But hey, if you don't care to hear about actual reality, that's quite up to you - just consider checking your attitude when you're seeking help from people who know a lot more than you do.
Good luck.
-Noel
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14. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 8, 2012 2:38 PM (in response to Noel Carboni)You said "You don't need to PROVE anything to anyone here.", yet before, you
appeared to be saying I needed to prove this was a bug in Photoshop vs.
my setup:
"You can stop looking at your setup "
[You can stop trying to prove the bug isn't in your setup]
if a bona fide Photoshop bug can be reproduced by others using the
same file. I imagine Chris Cox might like to see a copy in that
case as well.
---
These statements would appear to contract each other, and you make me feel like I or something about me is on trial many or most of the times I submit any question or problem I have. This would tend to make most people feel defensive.
"As I recall" [lawyer speach] it was you who came here for advice on correcting problems that clearly not everyone has.
As I pointed out, 'clearly', I don't normally have those problems either -- if I did, I would consider it normal behavior. It's something out of the ordinary that I posted to see if anyone else had seen or knew of a specific cause for. I quickly added via a 2nd post that I had worked around the problem, so at that point it wasn't about debugging the probem or finding a solution -- but about finding out where, ***in photoshop***, (unless you want to maintain that the Nvidia driver is putting up that message), that message is generated, and under what conditions. Clearly there is no one no this board with that information.
Attempting to go on about solving the bug, blaiming it on my HW setup, my 'expertise' or 'lack there of', my flakiness (as you state it), or my lack of [compared to you, by your words] professionalism or experience, is simply abusive.
And some else wondered thought it was a 'personal [ad hominem]' attack when I asked if you were being argumentative?
I note they have been silent during your attacks, but hope they realize that my statement was not unjustified given this isn't the first time you've launched into this type of answer out of the "goodness of your heart"...
As for your statement: "if you'd like to have others verify whether they see your problem using EXACTLY your file, you can make it available for others" - I have offered to upload my files more than once. Nobody has responded to any request asking where to upload it to.
Why you think going into your "credentials" -- about how professional you are, when you go launch into attacks like these should hold any weight is beyond me.
If you are here to help, "out of the goodness of your heart" (your words), you aren't showing it.
Instead, you are launching into how I'm using the wrong tool, the wrong technique, the wrong hardware...etc.
You claim Nvidia's drivers have more problems with Adobe SW or Photoshop, yet when they are used by other vendors supercomputer applications where accuracy is far more scrutinized, and they are used for real-time display composition, they don't have the same problems. Yet under less demanding, static conditions once vendor claims more problems in the driver. When it is used under more stringent conditions and under higher load and works, with more vendors and customers, abut one vendor claims problems, one usually looks in the 1 vendors usage of the driver -- and not at the driver.
You claim that one or more Adobe engineers favor ATI over NVidia drivers -- in my experience, that affects whether they bother to track down the source of 'faults' (meaning, when it's a bug in their code, they just assume it is in the driver they don't like, vs. if it is in the Vendor they like, they will do the extra work and find the root cause -- fixing problems in their code **OR**, if finding problems in the vendors code, will report them with the result that those bugs get fixed.
By preferring ATI over Nvidia, Adobe is less likely to find bugs in their own usage of the drivers, and unlikely to make sure such bugs are fixed in the drivers -- so the next generation of drivers is only likely to be worse.
There are much larger venders and user bases that don't have these problems -- this strongly points to to a specific application's usage (in their code, or in driver code that only they use).
It doesn't matter from a customer perspective. Adobe doesn't say "we only support ATI cards, or prefer ATI cards, officially", so anything less than thorough response to perceived Nvidia problems is "unprofessional". It's lettting personal biases give customers a poorer experience.
You supporting the status quo is ingratiating, but not helpful to them inproving their product.
That doesn't fall into my definition of what is good for the company.
So you might question the goodness of your heart w/rt how you respond to people needing help and your attitudes towards platform superiority if you really want to promote what is good for the company and for customers.
And the whole thing about professionalism is more than a bit amusing, considering when I came to this forum less than a year ago (or so?) I stated I was a rank beginner. That you would bother to justify your professionalism to a rank amature, bespeaks volumes of your insecurity and the *lack* of goodness in your heart.
I find your posts to be mean spirited, accusative, aggressive and self-aggrandizing. So you and any who have your attitude would really help the community by not being such self-inflated 'MEMBERS', and stop trying to people down.
FWIW, I don't have a 'rig', and have little pride in it, nor would it qualify as 'new', at nearly 2 years.
I do little gaming. I average < 1 game year. I do get 1080p, 10-bit playback wwithout stutters or frame drops of real-time video while editing in Photoshop (usually)... Not a normal way of working, but when I have guests that want to watch video, while I am doing work, it's doable. Does your machine sit in your living room and double as a media center? I can't afford multiple machines -- I don't have a company paying hardware/software.
I get you are well off and can afford to buy multiple cards to test with on a whime -- as you suggest to me. That's not where I come from.
Also, I'm aware that before CS4, photo shop had a caveat saying it couldn't work with multiple GPU's (Crossfire/SLI/285/590's (from a driver perspective, a 285/590, is an SLI setup -- 2 cards)). I'm also aware that Adobe claims to have fixed the problem in CS4, with photoshop (though not some other products). It's is also the case that Nividia has exclusions for Multi-GPU mode for Adobe's products that don't work in multi-GPU mode. Before CS4, that included an exclusion for photoshop. Adobe's claim was that it worked, and Nvidia removed the exclusion in their per-app auto-config tool.
If you want to claim that Adobe lied to Nvidia about photoshop being multi-GPU cable, it's trivial for Nvidia (or an end user like me), to change the config to be single-GPU only).
You need to be clear -- are you saying Nvidia should remove Photoshop's compatability with Multi-GPU setups, or not.
If you aren't willing to say -- then, you are guilty of being a worse flake than me -- as you are making vague statements about reliability, but aren't willing to say -- to Adobe and Nvidia, officially whether such configs should be enabled or disabled.
So please don't put me in the middle. I'm just a customer who believed what Adobe offficially said. If you know they are wrong -- please make sure Adobe and Nvidia offically know about this --- and new drivers will automatically have multi-GPU abilities turned off for Photoshop.
You won't need to take it out on users like me.
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15. Re: Photoshop5: Cannot complete your request because of a program error!
Chris Cox Mar 8, 2012 2:51 PM (in response to Astara_)Please stick to facts and stop attacking the people trying to help you.
FYI - we don't favor vendors. The only thing we really favor is code that works correctly.
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16. Re: Photoshop5: Cannot complete your request because of a program error!
Noel Carboni Mar 8, 2012 3:45 PM (in response to Astara_)Astara_ wrote:
you are guilty of being a worse flake than me
Quite possibly, but I'm more of the respectful, polite type of flake who is here because he likes to help others.
FYI, I just downloaded ATI's Catalyst 12.3 driver package today, which superseded their faulty 12.1 release that just wouldn't work right with Photoshop. 12.1 on my Radeon HD 5670 card caused all manner of havok, especially if you tried to edit several somethings in Photoshop for more than just a few minutes. By contrast, ATI Catalyst 12.3 works perfectly, as far as I can see. I edited virtually all day in the same run of the Photoshop CS5 application and never saw any failures.
Here's hoping the next release of your nVidia display driver clears things up as well for you.
Have a wonderful day Astara_!
-Noel
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17. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 8, 2012 4:45 PM (in response to Noel Carboni)You may feel you are being respectful when you call me a flake, or saying 'you you get "how proud I am of my 'hot new computers system' [sic], that is faulty, not the best I could get, and just a hunk of metal and silicon" or that I should "check your attitude when you're seeking help from people who know a lot more than you do", but it doesn't come across that way to me.
FWIW, I 'll restate this. I have turned openGL features in Photoshop and reproduced at least one problem I was
having. That doesn't rule out the video driver in so much as it still is driving the display, but it would seem to rule out any higher-level graphics features.
As near as I can tell, with that feature turned off, Photoshop shouldn't be using other than basic display features. Are you telling me I should still consider the advanced featuers of my graphics card at fault when those settings are turned off?
---
As for getting updates -- as I'm sure we both know -- updates are not always steps "forward" for all apps, so unless I report what I see and Adobe reports what its customers are seeing in various versions, problems can't get caught and fed back into the correction process -- true for NVD & ATI.
Unless I am mistaken, neither of us know that some windows update hasn't mucked up the whole process as well. A friend could get a game to work on another machine I have -- that had been working -- it died as soon as it started 3d graphics -- making it look possibly like the driver's fault, but a look at system restore showed a critical windows update that autoinstalled out-of-cycle 2 days prior. Restoring the sytem to before that update (no one had been on the machine during those two days, but it is set to check for updates..) and the problem went away. As I said at the end of a response a few messages ago... I wasn't sure what was causing the problem -- but having removed all advanced feature usage from Adobe (by it's internal toggles), it didn't appear to be the graphics drivers -- and that I wasn't saying it was in PS, -- only that I didn't know. With advanced graphics turned off, are you still saying PS is prone to probs on NV SW? I.e. that basic windows-graphics functions are flakey w/Nvidia drivers?
At that point you have to look at Windows certification of 64-bit drivers and if it is worth anything.
If you don't trust the OS (which I don't do some large extent), it's seems a bit putting the cart before the horse to blame advanced 3D driver features that are explicitly disabled in an app...
and yeah hopin you have a nice day, week, etc.. as well.. glad things are working better for you...
I only have a persistent problem in updates not occurring in 1 particular file with advanced graphics disabled (or enabled)...
it's only a 40MB file too... weird...
fortunately , it has become a cast-off as I discovered some artistic faults in the sources and am going to have to redo it anyway, but I have the file I can upload on that one -- (along with the one that causes severe perf problems) , if you want me to upload them somewhere...
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18. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 8, 2012 4:57 PM (in response to Chris Cox)Chris Cox wrote:
Please stick to facts and stop attacking the people trying to help you.
FYI - we don't favor vendors. The only thing we really favor is code that works correctly.
Attacking? um... you mean calling other people's attacks, attacks is an attack? er?
"you favor code that works correctly" -- by favoring code that you **perceive** works correctly, doesn't that mean that you don't chase down problems in the other code?
I.e. doesn't your preference in what you **believe** to be correct affect your choices about future versions where your original assumptions may not apply? Wouldn't that color future results, as you don't find root causes in software you *assume* is faulty do to some previously found fault (that may not only be fixed, but have nothing to do with current problems)? As a result, is it not possible you are overlooking problems in your own code w/rt to those drivers --- ***OR***, not reporting problems in alternate drivers so that vendor can fix those problems and assuage your fears?
I.e. once you've decided a vendor is 'tarnished', how do they fix the problem to get to be on an equal footing? Is it possible?
Picture this -- how would these problems seem to you *if* you trusted Nvidia's drivers due a history of them working well with your products? How would problems with ATI-users seem to you if you had experienced previous reliability problems with ATI? I.e. try flipping your experience of the two vendors reliability history, and see if you still trust your assumptions about current issues...
Like they say in the stock market -- past history is no inidicator of future performance. Turnover between generations of products at many companies is high ..... the same engineers and managers may not be involved in current products as were involved in previous reliable or unreliable ones..
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19. Re: Photoshop5: Cannot complete your request because of a program error!
Noel Carboni Mar 8, 2012 6:45 PM (in response to Astara_)Astara_ wrote:
You may feel you are being respectful when you call me a flake
Perhaps you could actually check your facts and stop accusing people of things they have not done. I have not called you anything.
In all seriousness, please do a Control-F and search for flak in this thread, and go back and re-read it carefully. See who it is who most likes to use that word. The only time I've used it is in describing how display driver faults can make Photoshop operation look, and I chose that wording because I was trying to point out that the very "acting flakey" that you noted in your original post is often caused by display driver faults. I don't normally use that word because, frankly, it's imprecise.
I can see where you would be miffed if you thought I called your behavior "general flakiness", but I was simply describing the computer's operation in the presence of memory corruption. Go read it again if you don't believe me. It's immortalized above for all time.
I apologize for my part in any misunderstandings here.
-Noel
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20. Re: Photoshop5: Cannot complete your request because of a program error!
Astara_ Mar 11, 2012 12:13 PM (in response to Noel Carboni)I see, yes, I misread that paragraph, after coming into it from some comment about me getting a hot new computer system (my system is 2 years old, I did upgrade the graphics card from a 3 yr old GTX 285 to a 590 in hopes of getting some better perf, with it having 2X the memory of the 285. 768M in single GPU mode was getting a bit long in tooth compared to the 590's 1.5G in single GPU mode.
I look at single GPU memory as a majority of apps don't benefit from dual GPU and don't see that extra 1.5G on the 2nd GPU and I don't think it's tied like Intel's dual CPU motherboards where the 2 physical cpu's can use a QPI bus to transfer memory back and forth (maybe it is, but given how programs act, I don't think the GPU's are able to present a simulation of a flat memory space as the Intel dual CPU motherboards do).
But lets say I that after coming in from such an inaccurate and sarcasm ridden paragraph about 'my rig', my accuracy in reading was a bit off going into the next paragraph...
So sorry if misinterpreted your words, but your prevous paragraph was so flabbergasting, it overshadowed the following paragraphs verbiage. ? ;-)
While I might have some pride about my network, (I don't have a rig), it's a mixed bag given the problems -- and graphics certainly isn't one of the areas I have any pride in as it is just a card -- nothing I designed or put into it (other than putting the card in the box... big deal... that takes soo much skill!)...
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21. Re: Photoshop5: Cannot complete your request because of a program error!
Noel Carboni Mar 11, 2012 1:53 PM (in response to Astara_)Astara_ wrote:
your prevous paragraph was so flabbergasting
Try to understand that I might have felt a twinge or two after being told what I wrote was "nonsense" after sincerely trying to help you. What goes around comes around.
Here's more "nonsense" for you:
For some reason you seem to have decided to avoid trying to isolate the problem, which is necessary for you to make any further progress.
Make no mistake: With computer systems being what they are in this day and age (mass produced and inexpensive consumer products) it's up to us to make sure all the things we're integrating together actually work - it's NO ONE ELSE'S PROBLEM. With a computer we've put together from parts, or even if it's a complete turnkey system and all we've done is install various software components on it, we're taking responsibility for making all those parts and software components work together.
Let that sink in.
It's not like in the old days when the computer took up a building and cost millions, and IBM specialists were kept on staff for an annual maintenance cost of hundreds of thousands of dollars - THEN it was someone else's problem. NOW it's your problem.
If you can show that it's a bona fide problem with the application by doing basic fault isolation, then it's a pretty good bet Adobe will sit up and take notice. Until then you're on your own. You've been graciously given other smart peoples' time and advice, and even been offered the opportunity to have someone else try the exact same operations as you on your own file - all FREE OF CHARGE - and you won't even go to the effort of finding your own place to upload the file, instead complaining that "we" want you to "prove" something.
With your attitude I suspect you're on your own more often than most people.
Good luck.
-Noel







