9 Replies Latest reply: Mar 9, 2012 1:19 PM by SteveG(AudioMasters) RSS

    Error Message When Recording

    bigel82

      Hello I am constantly getting an error when  I try to record in Adobe Audition CS5.5. It keeps saying the input and output device sample rates don't match. So I cannot record my voice. What do I do?

        • 1. Re: Error Message When Recording
          ryclark Community Member

          We really need to know a bit more about your setup before we can help. What soundcard and operating system are you using. It sounds rather like the usual Win 7 audio drivers c**kup.

          • 2. Re: Error Message When Recording
            bigel82 Community Member

            I am using the MME soundcard and Windows Vista. I have a mic that I plug into my computer and headphones which I put the mic for input and headphones for output.

            • 3. Re: Error Message When Recording
              _durin_ Employee Hosts

              You'll need to make sure that the sample rate for your input and output channels of your device match.

               

              1. Right-click on the speaker icon in the lower-right corner of your desktop and choose Recording Devices

              Screen shot 2012-03-08 at 10.36.54 AM.png

               

              2. Right-click the Microphone (or desired input channel for the device) and choose Properties

              Screen shot 2012-03-08 at 10.37.13 AM.png

               

              3. Click the Advanced tab and verify or change the Default Format option

              Screen shot 2012-03-08 at 10.37.25 AM.png

               

              4. Click OK then click the Playback tab.  Right-click on your default or desired output channel and choose Properties

              Screen shot 2012-03-08 at 10.37.39 AM.png


              5. Make sure the Default Format option matches what you selected for your recording channel.  (You'll notice in this screenshot, my playback device is configured for 48,000Hz while my microphone was configured for 44,100Hz.  These need to match.)

              Screen shot 2012-03-08 at 10.37.50 AM.png

               

              6. In Audition, create a new session.  For best results, ensure your session sample rate matches the sample rates you selected for your decices.  Audition will attempt to convert the sample rate of your recording on-the-fly to match the session sample rate, but it's always recommended to work at a single, consistent sample rate to ensure no change to the audio signal takes place.

              • 4. Re: Error Message When Recording
                Bob Howes Community Member

                I'm glad Durin replied with his graphics--trying to explain that lot in text only is a bit of a pain.

                 

                The only thing to add is that you may have to do this again for future sessions--one of the pains of Vista is that it allows other software to grab the sound settings and adjust them--so if, for example, you've just watched a Youtube video with 48kHz audio, but want to record at 44.1, Windows may have left the settings at the last ones used.

                • 5. Re: Error Message When Recording
                  ryclark Community Member

                  I think Durin's reply should be made sticky (with a different title) or made easily available in FAQs.

                  • 6. Re: Error Message When Recording
                    Bob Howes Community Member

                    Agreed.

                     

                    The obscure way that Windows forces you to do any audio set up has become the number one question on these forums, totally supplanting the former "how do I delete vocals" question.

                    • 7. Re: Error Message When Recording
                      SteveG(AudioMasters) Community Member

                      ryclark wrote:

                       

                      I think Durin's reply should be made sticky (with a different title) or made easily available in FAQs.

                       

                      'Sticky' as a concept doesn't exist on these forums, but I've put it into the FAQs with appropriate credits. If you want to change the title, or anything else about it, then let me know.

                      • 8. Re: Error Message When Recording
                        Bob Howes Community Member

                        How about "Setting Sample Rate in Windows Vista and 7" or similar.

                         

                        And, yeah, these forums are more about "icky" than "sticky".

                        • 9. Re: Error Message When Recording
                          SteveG(AudioMasters) Community Member

                          Bob Howes wrote:

                           

                          How about "Setting Sample Rate in Windows Vista and 7" or similar.

                           

                          Okay I've modified the title (and added 'the') and tidied up the naming so that it uses forum names.