4 Replies Latest reply: May 23, 2012 10:13 AM by Mark_Rausch RSS

    Need to have iPad Safari browser support

    Jimbo650 Community Member

      OK I know this is hard to do, but I have a site that is redering badly only on the iPad Safari Browser.  It works perfectly in all other browsers on all other platforms.  Any way to get this support?

        • 1. Re: Need to have iPad Safari browser support
          Mark_Rausch Adobe Employee

          This is very difficult to do. To solve this problem would require one of the following, each of which has it's own set of problems.

           

          1. Run the content on emulators/simulators on our servers. Far from ideal since inevitably the emulators will be different from the actual browser on the device and our discussions with users indicate this is not acceptable.
          2. Actually host multiple iPads with custom software/hardware modifications to allow us to control them and capture screenshots to return to the BrowserLab client software. This is a very expensive solution for us since it would require constant replacement of expensive mobile devices.

           

          So, unfortunately, no. BrowserLab does not currently support testing on any mobile devices, sorry.

           

          Mark

          • 2. Re: Need to have iPad Safari browser support
            Mark_Rausch Adobe Employee

            Hi Jimbo650, you might want to check this out:

            http://forums.adobe.com/thread/973372

            • 3. Re: Need to have iPad Safari browser support
              ParrisCC

              Shadow all good if you have the devices.  It would be still great to be able to test iPad/iTouch, IPad and other WebKits.

              • 4. Re: Need to have iPad Safari browser support
                Mark_Rausch Adobe Employee

                Understood. However when we looked into providing that sort of support in BrowserLab we thought of a few different ways to do it. Using the actual devices would have been too expensive, using emulators/simulators would not have been as realistic as using the actual devices. It was this research and thought process that led to us developing Shadow. So adding mobile capabilities to BrowserLab is very unlikely to happen. We are however, investigating ways we could integrate the two tools to make for a better overall workflow.

                 

                Mark