0 Replies Latest reply: Mar 13, 2012 2:55 AM by franklinweb RSS

    W_ADEPT_CORE_FINGERPRINT_MISMATCH error

    franklinweb Community Member

      Hi,

      What does this error mean :

      W_ADEPT_CORE_FINGERPRINT_MISMATCH ?


      it happens on some devices that have been formatted and re installed with the OS and reader software.

      when using the same Adobe id on the device (and re-activated on the device) and downloading the original books (that have been issued from the store) we are getting this error.

       

      Thanks