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Captivate 5 Not recording actions in Automatic mode but records in FMR

New Here ,
Mar 14, 2012 Mar 14, 2012

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Hi, I am trying to create a software simulation of SharePoint. The users need to be shown how to edit pages, profiles, etc. I am running Captivate 5 as administrator. The operating system is Windows 7. The problem is when I record the actions in Automatic mode, some of the actions are not captured; for example when chosing a profile picture from an explorer window, clicking Save and Close button on the edit profile page. However, when I record these same actions in FMR, everything is captured. Now that it adds extra work for me to insert captions in the FMR, wanted to check why Captivate is not capturing all the actions in Automatic Demo mode. Your help is much appreciated.

Thanks,

Hareesh

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Community Expert ,
Mar 14, 2012 Mar 14, 2012

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In order for Captivate to perform an automatic capture it has to 'hear' the screen event, e.g. a button click, load of a dialog box, drop-down menu etc.  Some software advertises these events well, others don't.  In almost all software you'll typically need to do SOME manual captures, and for some software you'll need to do lots.  Sounds like SharePoint might fall into the latter category.

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New Here ,
Mar 14, 2012 Mar 14, 2012

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Great. That explains a lot. I will try creating an automatic capture, and insert manual screen captures where there are no sounds. Let me see how it goes and I will update the forum.

Thanks for the quick reply.

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