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RoboHelp 9-Not All Files Generating for FlashHelp

Participant ,
Mar 14, 2012 Mar 14, 2012

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I am generating a FlahHelp layout in RoboHelp 9. I have lines of business for Commercial Insurance in my documentation. One particular line of business (Professional) generates within RoboHelp when I generate the FlashHelp layout and displays correctly, but when I go into C:/RoboHelp FIles and locate the folder for the documentation and go into the !SSL! folder and then into the FlashHelp folder, Professional is not there.

It does display correctly for all other layouts I generate.  

This just recently started happening.

I have another guide with basically the same information in it and also generate a FlashHelp layout. Professional generates correctly on that guide and the files within the !SSL! folder display correctly.

What would cause this problem?

Thank you,

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LEGEND , Mar 14, 2012 Mar 14, 2012

Check that you are looking at the right location. Open up your FlashHelp SSL properties and make sure that the path in the Output Folder and Start Page option is where you are looking. If this is not the problem, can you please post an image of what you are seeing to help us further.

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LEGEND ,
Mar 14, 2012 Mar 14, 2012

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Check that you are looking at the right location. Open up your FlashHelp SSL properties and make sure that the path in the Output Folder and Start Page option is where you are looking. If this is not the problem, can you please post an image of what you are seeing to help us further.

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RoboHelp Documentation
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