3 Replies Latest reply on Mar 20, 2012 8:47 AM by LOriond

    Flash video won't play on some sites

    MaryanneHamill1 Level 1

      I've been trying to watch a video on a few websites that says they're running Flash. They're 2 news piece & not an interactive Flash. I don't know what you would call the difference. Flash video vs Flash file? But anyway, there's a space where the video should be but nothing is there. When I view the website on my PC the video is there. I've tried reinstalling the player. I've tried different settings but nothing works. I need to view this video on my Mac & not my PC. I've tried using Firefox & Chrome but the same thing happens. Can anyone help me figure out why this is happening & how to correct it. I don't know if this helps but I swear a week ago when I first pulled up the sites the video was there. I just didn't get to watch them right away. My problem started when I went back to watch them later.

      Thanks in advance,



      I'm running Flash 10,3,183,17 on a MAC Pro G5 quad-core intel xeon with OS X version 10.5.8.

      These are the 2 websites that I've been trying to view video on:



        • 1. Re: Flash video won't play on some sites
          chris.campbell Adobe Employee

          I just tried these videos on Chrome with my Macbook and they displayed properly.  I noticed that in both cases, the video is prefaced with an advertisement.  Do you have any ad blocking software / plugins running?  If you right click on the area where the video should be, do you see the Flash Player context menu?




          • 2. Re: Flash video won't play on some sites
            MaryanneHamill1 Level 1

            Chris: As far as I can tell I'm not using any ad blocking software. Do you know how I can tell if a plugin is running? When I right click there's these option available.  Picture 4.png Ususally when I rightt click there's more info. like Picture 5.png

            Could I be missing some plugin or something?

            • 3. Re: Flash video won't play on some sites
              LOriond Level 1

              For videos other than youtube not playing...from any site. Go to GLOBAL SETTINGs in your Settings Manager

              BE sure the tiny box marked 'Allow third party videos to play is checked'  (it isnt' when you download originally!)

              Then you need to allow your computer to download something by moving the 'Amount  Stored lever right' to some amount.  I would take a pic. But right now I cannot for the life of me figure out how to even get to my Settings Manager.