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1. Re: Acrobat X PDFMaker COM addin is NOT windows 7 64 bit compatible by default - fix???
Sabian Zildjian Mar 15, 2012 12:31 PM (in response to InlineComputerSupport)May try updating the Windows OS and MS Office as a troubleshooting step if you have not already done it.
Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)
http://www.microsoft.com/download/en/details.aspx?id=5842
Service Pack 1 for Microsoft Office 2010 (KB2460049) 32-bit Edition
http://www.microsoft.com/download/en/details.aspx?id=5842
You don't mention the Service Packs on you Microsoft products.
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2. Re: Acrobat X PDFMaker COM addin is NOT windows 7 64 bit compatible by default - fix???
Bill@VT Mar 15, 2012 12:51 PM (in response to InlineComputerSupport)You also did not indicate if you updated Acrobat. The early release of AA X did not work well, if at all, with the 64-bit systems. There appear to still be some problems reported, but Adobe had indicated some of the updates were supposed to fix the problem.
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3. Re: Acrobat X PDFMaker COM addin is NOT windows 7 64 bit compatible by default - fix???
InlineComputerSupport Mar 16, 2012 1:25 PM (in response to InlineComputerSupport)All systems are completely up to date. This is happening on dozens of Windows 7 64bit systems across half a dozen networks for as many clients. The only common thing is Windows 7 64bit, office 2010 32 bit and Acrobat X.
I am convinced that the problem is a QA one on adobe's part.
I've yet to see any update that states adobe has fixed the problem - i'd be very interested to see one that specifically states that they fixed PDF maker crashing the print spooler service on windows 7 64 bit.
I've worked around the issue by performing a change install of acrobat X and removing PDFmaker and all subitems.
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4. Re: Acrobat X PDFMaker COM addin is NOT windows 7 64 bit compatible by default - fix???
auto.pilot Mar 29, 2012 1:21 PM (in response to InlineComputerSupport)I am having continuous problems of a similar nature. Starting just today, ALL of the PCs in my office are taking 15 to 20 minutes to create a simple pdf using acrobat x. Yesterday, everything was moving along quickly, but we 'updated'. What a joke.
We are all Windows 7 64 bit.
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5. Re: Acrobat X PDFMaker COM addin is NOT windows 7 64 bit compatible by default - fix???
Bill@VT Mar 29, 2012 7:42 PM (in response to InlineComputerSupport)All I can suggest at this point is to search the knowledgebase for possible solutions.