I am having exactly the same problem.
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We had adjusted the text to 125%, thus pushing the text and box out of view. The dialog box didn't resize to accommodate. Resizing the font to 100% solved the problem for us.
That did it. Thanks.
As a workaround to this issue thry the below mentioned
It would not show the confirm password field to you, hence what you need to do is after you input your password press tab once and input the password again to confirm it. Click finish
Workflow would be like:
- Enter password
- press tab once
- retype your password
- click finish
Let me know if that helps.
That does it as does a previous suggestion to set the display size on the control panel to 100% vs where it was at 125%. With the former method, you cannot see the box for confirming password; with the latter, you can.
Thanks for the help.