15 Replies Latest reply: Jan 3, 2014 10:05 AM by aldisney_alltrades RSS

    Publish to MS Word failed on a PC

    JoelleSmith_Calgary Community Member

      I see there is a similar post about this issue (http://forums.adobe.com/message/3304926), but with Mac, not PC.  I get the same error message described in the other post for Mac users, but when I tried to use the hotfix at http://kb2.adobe.com/cps/902/cpsid_90224.html the file wasn't compatible with a PC.


      I have 2 people regulary using Captivate 5 and trying to use the Publish - Print option to create a document of their Captivate project.  This option was initially working for both of them, and then it just stopped working.


      Does anyone have any ideas of how to resolve this issue?