4 Replies Latest reply on Mar 23, 2012 3:16 AM by Koepchen

    CS5.5 Audition crash on start




      I just installed CS5.5 and started Audition. It immediately gave me a crash report as follow.  I can't even start the app to change setting from the preference. 

      I'm running Win7 Ultimate x64 on my iMac 2010 and on this Windows enviroment, everything else from CS5.5 seems working except for Audition.  I tried installing Audition 3.01 and it works perfectly.  Can someone please advise what seems to be the problem?


      I have tried uninstalling Audition from the suite and reinstall and the problem is still there.  Does anyone know anything wrong with my audition or my computer? 

      Thanks in advance for your kind help!


      Problem signature:


      Problem Event Name: APPCRASH

      Application Name: Adobe Audition.exe

      Application Version:

      Application Timestamp: 4d8ba538

      Fault Module Name: AuScripting.dll

      Fault Module Version:

      Fault Module Timestamp: 4d8b96b4

      Exception Code: c0000005

      Exception Offset: 000c5db7

      OS Version: 6.1.7601.

      Locale ID: 1033

      Additional Information 1: 0a9e

      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

      Additional Information 3: 0a9e

      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789





      Thanks so much!

        • 1. Re: CS5.5 Audition crash on start

          I have got the same problem, similar configuration: MacPro, 8 cores, 16 GB Ram, bootcamp, Windows 7 Ultimate, Adobe Master Collection CS5.5.

          Hopefully someone will supply a solution to this problem soon!

          With kind regards, Christian

          • 2. Re: CS5.5 Audition crash on start
            Koepchen Level 1

            Actually I just found out that, when I log in as Administrator, Adobe Audition starts up just fine. So, there must be an issue with permissions or so. I have a similar problem with using plugs-ins in After Effects - they work fine when logged in as Administrator but they don't when logged in as a different user - even though that different user has got Administrator rights.

            Anyone who has got an idea on what the problem might be?

            Gratefu for any reply!

            With kind regards, Christian

            • 3. Re: CS5.5 Audition crash on start
              SteveG(AudioMasters) Adobe Community Professional

              This has been a known-about problem for a long time. Just having Administrator rights makes no difference - I think that this has everything to do with where Audition puts its user settings, and where it looks at startup for them. There won't be a fix for this in CS5.5, as the developers have widely indicated that there's a new, much improved version on its way soon.

              • 4. Re: CS5.5 Audition crash on start
                Koepchen Level 1

                Dear Steve, thank you very much for your reply!

                With kind regards, Christian


                Sent from my iPhone