Operating System... brand/model mouse... exact mouse driver
With more informatoin, someone may be able to help
Right now, you've said you have a loaf of bread that doesn't taste good... but nobody knows if it is white bread, wheat bread, or bread made from seeds off a chicken coop floor
>Using the tab or enter keys also does not work
OK... you MAY have more than just a mouse problem
More information needed for someone to help
Sometimes I can tab from one selection to the next and get by, but with this particular operation, I can only close the window with the mouse.
This is almost always a video driver. See John's info, and look at both video and mouse drivers.
Windows 7 Ulitmate 64bit ATI Radeon 4850
ATI Radeon HD4800 Driver 8.681.0.0 was updated to 8.950.0.0 = no improvement
HID compliant mouse driver 6.1.7600.16385 disabled that and loaded logitech HID driver 220.127.116.11 = no improvement
Same problem with microsoft usb mouse or logitech wireless mouse.
This is a serious problem because it forces me to export media from premiere in order to import to Encore,
which with AVCHD media takes hours on my system (and probably introduces one more generational loss).
Here is a previous thread with what I think is a similar issue:
The symptom was not being able to click off various windows (i.e. can't answer yes/no, but can exit using "escape"). Is that what you are seeing?
Has operation been normal previously with this same video card?
It's not totally consistent between pop-up windows. Sometimes I can tab from one selection to the next, other times not.
Sometimes the only thing I can do with the mouse is exit the window. I noticed today that when I bring up the character
window and try to change character color, I can not change the color on the color chart; no response from mouse click.
I haven't tried reinstalling encore [update - I did reinstall, no luck].
I have a feeling I've had this problem for quite awhile, but now while working with the avchd format I really need to
import directly from the premiere project file, so that has been a game stopper. Right now I've taken the project
over to a lower powered mac and am finishing it there.
Maybe I should try finding another mouse driver [update - I found a third mouse driver and reinstalled, no luck]
What is your display resolution and frequency/refresh set to?
Is that the native rez and frequency for your monitor?
Same problem with me. Turned out that screen resolution and setting of large icons was the problem. Everything put to standard/native solved this. But now I have very small menus, not nice for my old eyes...
Thanks for reporting this. What is the native resolution and physical size of the monitor.
In fact I have this problem with several dialogues of Encore. E.g. in the preview window the buttons don’t work either. Native resolution is 1920x1200 on a Nvideo Quatro 1600M when I set the icons to 150% (100 and 125% are working). Installed the latest drivers.
Dr. Ir. J.C. (Hans) Hubers
Is there a way to change my message above? I thought I answered to an e-mail, but it turns out that now all my personal credentials are in a message on the Internet. Afraid for spam...
Jeff Bellune, our friendly and hard-working neighborhood moderator, dropped by and cleaned up your message....
Wow, I would have never thought of that.
It fixed my mouse problem too.
I've only seen this problem with Adobe apps.
They should know about this fix since it kind of narrows down the parameters for troubleshooting.
Similar has been reported with dialog boxes in Photoshop too.
Glad that you got it fixed. Do not know what it is, about the 150%, that messes things up.
PS - I also reported the "Personal Information" to Adobe, so it should all get cleaned up soon.
OK filled in the bug report. Indeed some time ago I had problems with my mouse in Photoshop too. Maybe a general thing.
Hello, I just had a problem similar to this: lines appearing everyehere, somestimes the brushdots didnt appear at all, the first line a drew = nothing, second line drew = first line. It was really wierd.
I tried almost everything, from re-installing PS, Going back to vanilla settings, reistalling mouse drivers. But nothing of that worked.
BUT I FINALLY I FOUND A SOLUTION! and it was so easy and obvius that i behind it.
All I had to do was to update my graphicscard driver! Yeah...
I hope it works for you to.
best of luck.
Update NVIDIA driver: http://www.nvidia.com/Download/Scansg.aspx?lang=en-us
Update ATI driver: http://sites.amd.com/us/game/downloads/Pages/downloads.aspx
(If you have the latest driver allready, just re.istall them).
P.S. sorry if my english was a little bad.