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I have been using Robohelp 7 and this is the first time that I have encountered this problem.
Starting to build Printed Documentation...
Printed Documentation processor 7.00.145
Building C:\Documents and Settings\wo\Desktop\My Robohelp Projects\Systems Operations Manual\!SSL!\Printed_Documentation\Printed_Documentation.doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 0 seconds.
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed Documentation.
Since there are only two users in the office using this product, we do not have a clue why this is doing this.
Can anyone help me with this?
Thank you,
Christie
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Could be a too-long path? Maybe a topic that's got something bad in it? Try copying a backup of your project into your c:\projects\ folder & see if it generates fine. If it does, you know that it's the path length. If it's not that, do the old divide in half & throw away topics until you find the bad topic.
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If that is not it, take a look at Printed Documentation on my site.
See www.grainge.org for RoboHelp and Authoring tips
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The problem could be with the Acrobat installation and not with robohelp.
Try checking this: http://helpx.adobe.com/acrobat/kb/convert-pdf-missing-pdfmaker-files.html
Hope it helps.