I've installed twice and always run as admin but same issue. If you hear anything else please let me know.
Kerry Kuehn | Senior Vice President of Learning
3333 East Camelback Road, Suite 212
Phoenix, AZ 85018
I was having the same issue as well and took me a while to find what what was happening in my situation. Do you have audio in your presentation? Try deleting all of the audio out of the presenation, publish, and convert the file. I was able to successfully convert my session (no interaction) to HTML 5. Also, in my session we had Closed Captioning tied to the audio and I inactivated this as well.